Summary
Work History
Education
Skills
Timeline
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Vallen Mae Tridaño

Blk 5 Lot 1 Maginoo St. Brgy Graceville City Of San Jose Del Monte

Summary

Driven Call Agent with a proven track record at Martin Magaña, excelling in client information verification and policy establishment. Demonstrates exceptional adaptability and communication skills, enhancing client satisfaction and operational efficiency. Mastery in multitasking and problem-solving led to a 20% increase in client eligibility determination accuracy.

Work History

Call Agent

Martin Magaña
Los Angeles Metropolitan Area
03.2024 - 07.2024
  • Obtains client information by answering telephone calls; interviewing clients; verifying information.
  • Determines eligibility by comparing client information to requirements.
  • Establishes policies by entering client information; confirming pricing.

Education

2nd Year College -

City College Of San Jose Del Monte
Minuyan Proper City Of San Jose Del Mo Te Bulacan

Senior Highschool -

San Jose Academy Of Bulacan
Francisco Homes Ll, Moises St. CSJDM Bulacan
04.2022

Elementary -

Graceville National Highschool
Hacienda Caretas,City Of SJDM Bulacan
03.2020

High School -

Graceville Elementary Higschool
Brgy. Graceville City Of San Jose Del Monte Bulac
03.2016

Skills

  • Active listener
  • Outgoing personality
  • Problem-solving
  • Adaptability
  • Multitasking
  • Product knowledge
  • Organizational skills
  • Communication skills

Timeline

Call Agent

Martin Magaña
03.2024 - 07.2024

2nd Year College -

City College Of San Jose Del Monte

Senior Highschool -

San Jose Academy Of Bulacan

Elementary -

Graceville National Highschool

High School -

Graceville Elementary Higschool

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Vallen Mae Tridaño