Valerie Lim Yap
Registered Nurse
Tagbilaran City, Bohol
Summary
Dedicated Registered nurse with extensive clinical experience in skilled nursing care in California, USA, complemented by strong leadership and management experience in the Philippines. Skilled in patient-centered care, care coordination and interdisciplinary collaboration. Known for compassionate care, critical thinking and the ability to quickly adapt in fast-paced environments. Currently engaged in business management while maintaining active involvement in patient care and health support.
Overview
22
22
years of professional experience
Work History
Owner/ Manager
Tagbilaran Pharmacy
12.2025 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Manager
City Pharmacy
06.2008 - 01.2025
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained professional, organized, and safe environment for employees and patrons.
- Improved safety procedures to create safe working conditions for workers.
Nurse Coordinator
Brook Side Skilled Nursing
02.2004 - 05.2008
- Created individualized care plans for patients and worked with medical professionals to come up with treatment and discharge options.
- Increased patient satisfaction scores by addressing concerns promptly and advocating for their needs within the healthcare team.
- Collaborated with physicians to develop individualized care plans that addressed specific patient needs, resulting in better health outcomes.
- Promoted a culture of teamwork within the nursing department, leading to increased collaboration among nurses and improved patient outcomes.
- Championed patient-centered care through active listening, empathetic communication, and personalized service delivery tailored to individual needs.
- Improved patient care by coordinating interdisciplinary teams and facilitating communication among staff members.
- Worked at least 48 hours per month as floor nurse to maintain clinical proficiency.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Evaluated patient histories, complaints, and current symptoms.
- Educated family members and caregivers on patient care instructions.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Managed patients recovering from medical or surgical procedures.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Education
Bachelor of Science - Nursing
St Paul College of Manila
680 Pedro Gil St.,Malate, Manila, Philippines03.1995
Skills
- Compassionate patient care
- Strong clinical judgment and critical thinking
- Fast learner and adaptable
- Effective communication and teamwork
- Leadership and staff development
- Time management and multitasking
Licenses
Philippine Registered Nurse License number 0286683
California Registered Nurse license number 575584
Timeline
Owner/ Manager
Tagbilaran Pharmacy
12.2025 - Current
Manager
City Pharmacy
06.2008 - 01.2025
Nurse Coordinator
Brook Side Skilled Nursing
02.2004 - 05.2008
Bachelor of Science - Nursing
St Paul College of Manila