Ulysses Matedios
Team Leader
Consolacion, Province Of Cebu
Summary
Dynamic team leader with a proven track record at Concentrix, excelling in team motivation and performance improvement. Skilled in coaching and mentoring, I foster strong relationships and resolve conflicts effectively. My problem-solving abilities and organizational skills drive team success and enhance customer satisfaction.
Overview
9
9
years of professional experience
Work History
Team Leader
Concentrix
11.2023 - 07.2025
Subject Matter Expert
Concentrix
01.2022 - 11.2023
Customer Service Representative
Concentrix
03.2016 - 12.2021
Education
Bachelor of Arts - Major in English
Philippine State College of Aeronautics
Lapu-Lapu City, Province Of Cebu, Philippines 04.2001 -
Skills
Team supervision
Teamwork and collaboration
Team motivation
Problem-solving
Mentoring
People management
Performance improvement
Coaching and mentoring
Relationship building
Conflict resolution
Effective communication
Organizational skills
Timeline
Team Leader
Concentrix
11.2023 - 07.2025
Subject Matter Expert
Concentrix
01.2022 - 11.2023
Customer Service Representative
Concentrix
03.2016 - 12.2021
Bachelor of Arts - Major in English
Philippine State College of Aeronautics
04.2001 -
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