Tyrone Blanza
Supervisory
Summary
Energetic Supervisor successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals. Hardworking and passionate job seeker with strong organizational skills eager to secure achievement. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
5
5
Certifications
1
1
Language
Work History
Supervisor
Taganito Mining Multi Purpose Cooperative
Taganito, Claver, Surigao City, Philippines
12.2021 - 12.2023
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Evaluated customer needs and feedback to drive product and service improvements.
Cashier
Ochado
Mandaue City, Cebu, Philippines
04.2020 - 10.2020
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Tallied cash drawer at beginning and end of each work shift.
Barista
Bo's Coffee
Rizal St. Surigao City, Philippines
03.2019 - 03.2020
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
- Used POS system to accurately enter orders and process payments.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Production Crew Trainer
McDonald's Surigao
Surigao City, Surigao Del Norte, Philippines
07.2015 - 12.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Established and maintained quality control standards.
Catering Server
Mt. Bagarabon Beach Resort
Mabua, Surigao City, Philippines
01.2014 - 12.2014
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
Education
Secondary Education
Ipil National High School
Brgy. Ipil, Surigao City, Surigao Del Norte 06.2011 - 03.2015
Electrical Engineering
Surigao State College of Technology
Narciso St. Surigao City 05.2016 - 04.2017
Electrical Installation Maintenance
Livelihood Training And Productivity Center
Rizal St. Surigao City, Surigao Del Norte 07.2016 - 10.2016
Skills
Training and mentoring
Certification
ISO 22000:2018 Food Safety Management System Awareness Course - July 1, 2022
Timeline
Food Handlers and Food Safety Seminar [ Tayaga, Claver, Surigao del norte] - November 16, 2022
11-2022
ISO 22000:2018 Food Safety Management System Awareness Course - July 1, 2022
07-2022
Supervisor
Taganito Mining Multi Purpose Cooperative
12.2021 - 12.2023
Cashier
Ochado
04.2020 - 10.2020
Barista
Bo's Coffee
03.2019 - 03.2020
Successfully Completed the Feel Good Moments Worshop [Class#12][McDonald's Philippines] - October 05,2018
10-2018
Completing the Crew Trainer Development Program [ Certified Crew Trainer] [McDonald's Surigao] - November 8, 2017
11-2017
Perfect 100% record of attendance for the 90days attendance Challenge of McDonald's Surigao - October 14, 2017
10-2017
Electrical Installation Maintenance
Livelihood Training And Productivity Center
07.2016 - 10.2016
Electrical Engineering
Surigao State College of Technology
05.2016 - 04.2017
Production Crew Trainer
McDonald's Surigao
07.2015 - 12.2019
Catering Server
Mt. Bagarabon Beach Resort
01.2014 - 12.2014
Secondary Education
Ipil National High School
06.2011 - 03.2015
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