Twinee Sernadilla
Bacolod City,NEC
Summary
Dedicated Cashier with extensive experience at a Family Business, excelling in customer service and issue resolution. Demonstrated ability to enhance customer satisfaction and loyalty, leveraging strong work ethic, patience, and empathy. Skilled in both customer assistance and maintaining a clean environment, contributing to a positive shopping experience. Achieved a significant increase in customer participation in reward programs.
Overview
3
3
years of professional experience
Work History
Cashier
Family Business
01.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
University of Negros Occidental- Recoletos
Bacolod City, Province Of Negros Occidental, Philippines05-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cleaning and sanitizing
- Issue resolution
Timeline
Cashier
Family Business
01.2022 - Current
High School Diploma -
University of Negros Occidental- Recoletos
Similar Profiles
Supriya KommareddySupriya Kommareddy
Manager at Small scale business (family business)Manager at Small scale business (family business)
Amelie MarslandAmelie Marsland
Cleaning, e.g. sweeping, mopping, etc. at Family Business/ Household FamilyCleaning, e.g. sweeping, mopping, etc. at Family Business/ Household Family
Georgina AguilarGeorgina Aguilar
Sales Promoter at Family BusinessSales Promoter at Family Business
Leonartdo CostillaLeonartdo Costilla
Host and Maintenance at Family BusinessHost and Maintenance at Family Business
REA E. ABSINREA E. ABSIN
ASST.SERVICE SUPERVISOR at F&E BACOLOD ENTERPRISES INC,(SERVITEC)ASST.SERVICE SUPERVISOR at F&E BACOLOD ENTERPRISES INC,(SERVITEC)