Summary
Work History
Education
Skills
Technical SEO
Languages
Timeline
Generic

Troy Jose Hipona

San Pablo City,LAG

Summary

Dynamic IT intern with hands-on experience at Big Outsource, excelling in technical support and system maintenance. Proven ability to troubleshoot complex issues and enhance system performance. Strong attention to detail and confidentiality, complemented by solid web development skills, ensuring efficient operations in a fast-paced environment.

Work History

Intership

Big Outsource
01.2024 - 04.2024

During my IT internship at a large outsourcing company, I assisted with technical support, system maintenance, and day-to-day IT operations. My tasks included troubleshooting hardware and software issues, setting up workstations, updating system configurations, and supporting network-related concerns. I also helped monitor system performance, documented technical processes, and collaborated with senior IT staff to ensure smooth and secure operations. This experience strengthened my problem-solving skills, technical knowledge, and ability to work efficiently in a fast-paced IT environment.

Education

Bachelor of Science - Information Technology

Pamantasan Ng Lungsod Ng San Pablo
San Pablo City, Province Of Laguna, Philippines
07-2024

Skills

  • Computer skills
  • Web Developing
  • Technical SEO
  • Attention to Detail
  • Confidentiality & Discretion
  • Fast and Accurate Typing

Technical SEO

I have experience in Technical SEO, including improving site speed, fixing indexing issues, optimizing site structure, and ensuring pages follow best practices for search engines. I can identify technical problems, run audits, and help improve overall website performance and visibility.

Languages

English
Upper intermediate (B2)
Tagalog
Bilingual or Proficient (C2)

Timeline

Intership

Big Outsource
01.2024 - 04.2024

Bachelor of Science - Information Technology

Pamantasan Ng Lungsod Ng San Pablo
Troy Jose Hipona