Troy Mannino
Lafayette,LA
Summary
Dynamic operations leader with a proven track record at Izzos Illegal Burrito Restaurant, enhancing operational efficiency and driving strategic initiatives. Skilled in inventory management and team development, I successfully implemented training programs that improved onboarding and employee engagement, resulting in significant cost savings and elevated service quality.
Overview
30
30
years of professional experience
Work History
Director of Operations
Izzos Illegal Burrito Restaurant
Baton Rouge, LA
09.2015 - 09.2025
- Streamlined operational workflows to enhance efficiency and reduce service times.
- Developed and implemented training programs for new staff, improving onboarding experience.
- Oversaw inventory management processes, ensuring optimal stock levels and cost control.
- Analyzed customer feedback to identify areas for menu improvement and service enhancement.
- Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
- Conducted regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
- Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Area Manager
Pizza Hut
Lafayette, LA
01.1996 - 01.2015
- Oversaw daily operations to ensure compliance with company standards and policies.
- Implemented training programs for staff to enhance service delivery and operational efficiency.
- Developed strategies to improve customer satisfaction and loyalty within designated area.
- Analyzed sales data to identify trends and drive promotional initiatives tailored to local markets.
- Coordinated inventory management processes, reducing waste and optimizing stock levels across locations.
- Monitored financial performance, identifying areas for cost reduction while maintaining service quality.
- Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
- Oversaw inventory management, reducing costs through accurate forecasting and strategic purchasing decisions.
- Supervised various locations, enforcing high-quality standards of operation.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Bachelor of Science - Business Management
University of Phoenix
Honolulu, HI01-2005
Skills
- Operational efficiency
- Operations oversight
- Strategic planning
- Strategic planning and execution
Timeline
Director of Operations
Izzos Illegal Burrito Restaurant
09.2015 - 09.2025
Area Manager
Pizza Hut
01.1996 - 01.2015
Bachelor of Science - Business Management
University of Phoenix