TRIXIE ABENES
Baguio City
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Executive Partner
Oraz Philippines, Inc. (Athenago)
04.2023 - Current
- Managing executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
- Streamlined executive's communication by managing emails and scheduling appointments
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executive
- Assists in the development of company policies and procedures, contributing to a more organized work environment
- Handling confidential and sensitive information with discretion and tact
- Household management
Administrative Assistant III
Department of Health (Philippines)
03.2017 - 02.2023
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database
- Answered and redirected incoming phone calls for office
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees
- Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures
- Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates
- Organized new employee orientation schedules for new hires
- Supported HR Manager in strategic planning sessions focused on organizational development and growth
- Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs
- Screened applicant resumes and coordinated both phone and in-person interviews
- Administered compensation, benefits, and performance management systems at direction of supervisor
- Improved employee satisfaction by developing and implementing new HR policies and procedures
- Developed and implemented policies and procedures to use for recruitment, employee relations and benefits administration
- Responded to employee inquiries regarding benefits and other HR topics
- Scheduled and coordinated interviews between hiring managers and potential candidates
- Participated in recruitment and selection process for new hires
- Assisted with creating employee handbooks and manuals
- Enhanced licensing processes by streamlining documentation and communication procedures
- Maintained accurate records of all licenses, supporting audits and internal reporting needs
- Provided excellent customer service to licensees, addressing inquiries and resolving issues promptly
- Performed routine data entry or document management
- Informed customers by mail or telephone of additional steps needed to obtain licenses
Clerk III
Department of Foreign Affairs (Philippines)
02.2013 - 03.2017
- Expedited emergency passports by prioritizing requests for travelers facing urgent situations or humanitarian crises
- Reduced processing errors by conducting thorough reviews of passport applications and supporting documents
- Stayed up-to-date with current policies, regulations, and changes in the field of passport processing for consistent compliance
- Enhanced passport processing efficiency by implementing streamlined procedures and organization systems
- Implemented quality control measures to ensure accuracy and completeness of processed passports before mailing them out
- Assisted applicants in resolving issues with their applications, ensuring timely and accurate passport issuance
- Maintained security and confidentiality of sensitive information, adhering to strict data protection protocols
- Oriented applicants on required documentation needed for successful application completion; resulted in fewer rejections due to missing paperwork
- Provided excellent customer service, addressing applicant inquiries and concerns promptly and professionally
- Reduced cash discrepancies through meticulous record-keeping and thorough reconciliation of daily transactions
- Exhibited strong attention to detail while balancing multiple tasks simultaneously within a fast-paced work environment successfully
- Enhanced biometric data accuracy by meticulously capturing fingerprints and facial images
Education
Bachelor of Science - Management Accounting
Saint Louis University
Baguio City, Philippines10-2010
Skills
- Payroll Processing
- Recruiting
- Financial Reporting
- Interpersonal Skills
- Communication
- Attention to Detail
- Time Management
- Problem-solving abilities
- Multitasking
- Collaboration and Teamwork
- Reliability
- Effective Communication
- Adaptability and Flexibility
- Continuous Improvement
- Meeting Scheduling
- Spreadsheet Creation
- Calendar Management
- Travel Arrangements
- Schedule & calendar planning
- Information confidentiality
- Executive Support
Eligibility
Civil Service - Professional Level
Proficiency in Tools
- Google Workspace
- Microsoft Office
- Todoist
- Slack
- Canva
- Notion
- Loom
Timeline
Executive Partner
Oraz Philippines, Inc. (Athenago)
04.2023 - Current
Administrative Assistant III
Department of Health (Philippines)
03.2017 - 02.2023
Clerk III
Department of Foreign Affairs (Philippines)
02.2013 - 03.2017
Bachelor of Science - Management Accounting
Saint Louis University
Similar Profiles
Abraham LimAbraham Lim
Executive Assistant at Oraz PhilippinesExecutive Assistant at Oraz Philippines
Juvi CamuniasJuvi Camunias
Vice President of Operations at ProbeCx Philippines, Inc. (Acquired Stellar Philippines)Vice President of Operations at ProbeCx Philippines, Inc. (Acquired Stellar Philippines)
Sophia OndaySophia Onday
Senior Delivery Manager at Aeven Philippines, Inc. (formerly NNIT Philippines, INC.)Senior Delivery Manager at Aeven Philippines, Inc. (formerly NNIT Philippines, INC.)