Summary
Overview
Work History
Education
Skills
Timeline
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Tristan Jhon Trinidad

Bachelor Of Science Information Technology
Ormoc City

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work History

Technical Support Staff Member

Gatchalian Medical Center
Ormoc City
03.2021 - Current
  • Configured hardware and granted system permissions to new employees.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Monitored systems in operation and quickly troubleshot errors.
  • Assisted with updating technical support best practices for use by team.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Installed and configured operating systems and applications.
  • Researched and identified solutions to technical problems.

Education

Bachelor of Science - Information Technology

System Institute Technology
Ormoc City, Leyte, Philippines
06.2015 - 05.2020

Skills

    Desktop support

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Timeline

Technical Support Staff Member

Gatchalian Medical Center
03.2021 - Current

Bachelor of Science - Information Technology

System Institute Technology
06.2015 - 05.2020

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Tristan Jhon TrinidadBachelor Of Science Information Technology