Tristan Jhon Trinidad
Bachelor Of Science Information Technology
Ormoc City
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Technical Support Staff Member
Gatchalian Medical Center
Ormoc City
03.2021 - Current
- Configured hardware and granted system permissions to new employees.
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Monitored systems in operation and quickly troubleshot errors.
- Assisted with updating technical support best practices for use by team.
- Diagnosed and troubleshot hardware, software and network issues.
- Configured hardware, devices, and software to set up work stations for employees.
- Installed and configured operating systems and applications.
- Researched and identified solutions to technical problems.
Education
Bachelor of Science - Information Technology
System Institute Technology
Ormoc City, Leyte, Philippines 06.2015 - 05.2020
Skills
Desktop support
Timeline
Technical Support Staff Member
Gatchalian Medical Center
03.2021 - Current
Bachelor of Science - Information Technology
System Institute Technology
06.2015 - 05.2020
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