Trishia Ann Ramirez
Licensed Customs Broker
Mandaue City, Province Of Cebu
Summary
A dedicated and adaptable professional with experience in both online ESL teaching and freight coordination. As an online ESL teacher, I have developed strong communication skills and a passion for helping students achieve their language learning goals through engaging lessons tailored to diverse learning styles. As a freight coordinator, I excel in organizing logistics, managing shipments, and ensuring efficient supply chain operations. My ability to multitask, problem-solve, and maintain excellent client relationships allows me to thrive in both educational and operational environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Freight Coordinator
TKHS GROUP INCORPORATED
02.2024 - 02.2026
- Enhanced customer satisfaction with timely and accurate shipment updates and proactive issue resolution.
- Strengthened supplier, client, carrier relations by maintaining open lines of communication.
- Contributed to company growth with meticulous management of high-volume shipments during peak seasons.
- Streamlined freight coordination processes by implementing efficient scheduling and tracking systems.
- Collaborated with cross-functional teams for effective communication and smooth coordination of freight movements.
- Expedited critical shipments by coordinating time-sensitive solutions with carriers, suppliers, clients, and internal stakeholders.
- Balanced priorities under high-pressure situations to maintain optimal service levels across multiple accounts simultaneously.
- Generated detailed reports and always aiming for 100% on key performance indicators to support continuous improvement initiatives within the department.
- Coordinated import of goods for multiple clients, providing accuracy and timely delivery.
ESL Teacher
GOLDEN GREAT PEAK ENGLISH INCORPORATED
08.2021 - 12.2022
- Educated students in basics of English grammar and conversational speaking.
- Promoted critical thinking to build subject engagement and interaction.
- Provided instruction using textbooks, worksheets, games and visuals to help improve reading, writing, speaking and listening skills.
Education
Bachelor of Science - Customs Administration
UNIVERSITY OF CEBU LAPU-LAPU AND MANDAUE
Mandaue City, Province Of Cebu, Philippines 04.2001 -
Skills
Attention to detail
Certification
Certified Internal Quality Auditor
Timeline
Certified Internal Quality Auditor
09-2024
Freight Coordinator
TKHS GROUP INCORPORATED
02.2024 - 02.2026
ESL Teacher
GOLDEN GREAT PEAK ENGLISH INCORPORATED
08.2021 - 12.2022
Bachelor of Science - Customs Administration
UNIVERSITY OF CEBU LAPU-LAPU AND MANDAUE
04.2001 -
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