TRISHA MARIE VITO PELAGIO
SAN RAFEL BULACAN,PHILIPPINES/REGION III
Summary
Engaged Counter Cashier with extensive experience in customer service and cash management. Delivers positive shopping experiences through effective communication and expert product guidance. Maintains accurate financial records and a tidy workspace, efficiently managing transactions and resolving inquiries. Demonstrates strong multitasking abilities, ensuring smooth operations during peak periods while enhancing customer satisfaction.
Overview
6
6
years of professional experience
Work History
Counter Cashier
GOLDILOCKS BAKESHOP
SAN ILDEFONSO, PHILIPPINES
02.2022 - Current
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Assisted customers with item requests, providing product knowledge to enhance their shopping experience.
- Evaluated customer needs through effective communication, ensuring timely and appropriate responses to queries.
- Greeted customers warmly and bid farewell to create a friendly atmosphere.
- Maintained organised and clean shop floor and storage areas, contributing to a positive shopping environment.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
Selling Supervisor
RED CAMIA SUPERMARKET
BALIUAG, PHILIPPINES
04.2022 - 12.2022
- Managed team of sales assistants, fostering a high-performing sales environment through effective leadership.
- Resolved customer complaints professionally, ensuring swift solutions to reinforce customer trust and loyalty.
- Addressed client complaints to enhance satisfaction and preserve company reputation, leveraging knowledge of compensation procedures and return policies.
- Supervised inventory control and conducted stock checks, reordering merchandise to sustain optimal stock levels and meet customer demand.
Supermarket Cashier
RED CAMIA SUPERMARKET
SAN RAFAEL, PHILIPPINES
10.2020 - 03.2022
- Handled cash, credit, and debit transactions, ensuring accurate change and receipt issuance.
- Scanned items with precision and speed, reducing customer wait times.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
Education
VOCATIONAL COURSE - HOTEL AND RESTUARANT SERVICES
MICROLINK INSTITUTE OF SCIENCE AND TECHNOLOGY
San Rafael, BUL01-2019
HIGH SCHOOL - HIGH SCHOOL
CARLOS F. GONZALES HIGH SCHOOL
San Rafael, BUL01-2015
ELEMENTARY SCHOOL - ELEMENTARY SCHOOL
SAN AGUSTIN ELEMENTARY SCHOOL
San Rafael, BUL01-2011
Skills
- Cash handling
- Point of sale management
- Inventory control
- Customer service
- Customer communication
- Team leadership
- Sales reporting
- Time management
- Multitasking
- Positive attitude
Timeline
Selling Supervisor
RED CAMIA SUPERMARKET
04.2022 - 12.2022
Counter Cashier
GOLDILOCKS BAKESHOP
02.2022 - Current
Supermarket Cashier
RED CAMIA SUPERMARKET
10.2020 - 03.2022
VOCATIONAL COURSE - HOTEL AND RESTUARANT SERVICES
MICROLINK INSTITUTE OF SCIENCE AND TECHNOLOGY
HIGH SCHOOL - HIGH SCHOOL
CARLOS F. GONZALES HIGH SCHOOL
ELEMENTARY SCHOOL - ELEMENTARY SCHOOL
SAN AGUSTIN ELEMENTARY SCHOOL