Summary
Overview
Work History
Education
Skills
Timeline
BusinessDevelopmentManager

Tria Claire A. Ducay

Business Development Manager
Lapu-lapu City

Summary

Equipped with tenacity and knowledge with regard to her area of expertise; such as CRM, excellent interpersonal, communication, presentation and negotiation skills, team leadership and sales management. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives. Creative Business Development Manager with impressive track record of improving sales and growing company customer base. Innovative program management, strategic planning and team leadership skills. Successful team builder with exceptional communication abilities. Energetic business development professional driven to motivate and excite employees to reach optimum performance. Natural leader and complex problem solver. Experienced with product testing, management and development of new business opportunities.

Overview

10
10
years of professional experience
15
15
years of post-secondary education

Work History

Senior Business Development Manager

FPT SOFTWARE, FPT
02.2020 - 11.2022
  • FPT Software is part of, Corporation (FPT – HoSE) – the global leading technology and IT services group headquartered in Vietnam with nearly US$1 billion in revenue and 35,000 employees
  • FPT Software delivers world-class services in Smart factory,
  • Digital platform, RPA, AI, IoT, Enterprise Mobilization, Cloud, AR/VR, Embedded
  • System, Managed service, Testing, Platform modernization, Business Applications,
  • Application Service, BPO and more services globally from delivery centers across the
  • United States, Japan, Europe, Australia, Vietnam and the Asia Pacific.

Quill Space Media
11.2018 - 12.2020
  • Called authors to republish and market their book.

BUSINESS DEVELOPMENT EXECUTIVE

CoDev
07.2019 - 02.2020
  • Work with technology companies to provide Software Developers
  • These Developers work exclusively for our customers, and become a part of their team
  • CoDev provides work space, administrative support, and other resources at our facility in the
  • Philippines
  • Available developers are highly skilled, highly educated and about half the cost of comparably skilled in-house developers.

FTB SALES CONSULTANT

411 LOCALS
12.2017 - 06.2018
  • Work with customers to find what they want, create solutions and ensure a smooth sales process
  • Work to find new sales leads, through business directories, client referrals, etc.

SENIOR SALES TEAM LEAD

Angels On Call Technologies
12.2015 - 09.2017
  • Take calls that your agents can't handle and be available when an agent appears to need assistance
  • Monitor queue and track inbound calls
  • Keep agents aware of inbound calls, calls waiting, abandonment rate, etc
  • Motivate and encourage agents through positive communication and feedback
  • Being available to affect the entirety of the team's operations differentiates a supervisor from senior management
  • To effectively build call center culture, the supervisor is responsible for "on- the-floor" activities, and must be available to assist agents while they are "on-the-floor." Senior management has a role that involves less floor time
  • Provide support to internal customer service team on sales/customer service cross sell efforts.

EXECUTIVE ASSISTANT TO OWNER

AVATAR TECHNOLOGIES PHL
01.2014 - 12.2015
  • Planning and scheduling meetings and appointments
  • Managing projects and conducting research
  • Organizing and maintaining files and records
  • That includes booking meetings, conference calls and travel
  • Take minutes of meetings, write reports, prepare correspondence and prioritize items that need attention
  • Completes projects and special assignments by establishing objectives; determining priorities; managing time; gaining cooperation of others; monitoring progress; problem-solving; making adjustments to plans.

Education

Bachelor of Science - Business Administration, Marketing Management

San Agustin University - ILOILO
ILOILO
11.2012 - 03.2017

Bachelor of Science - Business Administration, Entrepreneurship

University of San Carlos Pantaleon del Rosario St
01.2011 - 01.2012

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Sacred Heart School – Ateneo de Cebu
01.2007 - 01.2011

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Woodridge International School
01.2001 - 01.2007

Skills

Marketing

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Timeline

Senior Business Development Manager

FPT SOFTWARE, FPT
02.2020 - 11.2022

BUSINESS DEVELOPMENT EXECUTIVE

CoDev
07.2019 - 02.2020

Quill Space Media
11.2018 - 12.2020

FTB SALES CONSULTANT

411 LOCALS
12.2017 - 06.2018

SENIOR SALES TEAM LEAD

Angels On Call Technologies
12.2015 - 09.2017

EXECUTIVE ASSISTANT TO OWNER

AVATAR TECHNOLOGIES PHL
01.2014 - 12.2015

Bachelor of Science - Business Administration, Marketing Management

San Agustin University - ILOILO
11.2012 - 03.2017

Bachelor of Science - Business Administration, Entrepreneurship

University of San Carlos Pantaleon del Rosario St
01.2011 - 01.2012

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Sacred Heart School – Ateneo de Cebu
01.2007 - 01.2011

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Woodridge International School
01.2001 - 01.2007
Tria Claire A. DucayBusiness Development Manager