Tresito Igamao
San Ricardo, Southern Leyte
Summary
Goal-focused Waiter well-versed in gastropub and restaurant settings.
Driven to go above and beyond to satisfy customers, improve operations,
and support team members. Veteran professional skilled in maximizing
patron turnover without sacrificing service.
Organized, independent worker with strong time management skills.
Detail-orientated and able to learn new tasks quickly and effectively.
Possessing excellent memory and aptitude for calculations.
Overview
7
7
years of professional experience
Work History
Assistant Waiter
Norwegian Cruise Line Ltd
11.2022 - 08.2023
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Assisted waitstaff in taking and delivering accurate food and beverage orders, ensuring prompt service.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Managed multiple tables simultaneously, prioritizing tasks to meet all customer needs efficiently.
Restaurant Waiter
Class Beverage Co.
06.2018 - 06.2022
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
- Promoted restaurant specials and upsold menu items, increasing overall sales revenue.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Management Trainee
Harry's Conrad Foods, Inc.
04.2017 - 07.2017
- Improved management skills by participating in rigorous training programs and workshops.
- Enhanced team performance by implementing effective communication strategies within the group.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Strengthened leadership skills by overseeing projects and guiding team members towards successful outcomes.
ESL Instructor
Newtype International Language School
06.2016 - 09.2016
- Improved students'' reading and writing skills by incorporating engaging literature and creative assignments.
- Enhanced student comprehension with clear explanations and real-life examples during lessons.
- Developed strong rapport with students, fostering a positive learning environment that promoted academic growth.
- Collaborated with colleagues to create interdisciplinary lesson plans, enriching the overall educational experience for students.
- Implemented effective classroom management strategies, maintaining a focused and productive learning atmosphere.
- Provided individualized support to struggling learners, tailoring instruction to meet their unique needs and abilities.
Education
BBA - Hotel, Motel, And Restaurant Management
University Of Cebu
Cebu City10.2015
Skills
- Problem-solving abilities
- Food safety understanding
- Excellent communication
- Order accuracy
- Reliability and punctuality
- Organizational skills
- Upselling techniques
- Cleanliness standards
- Menu knowledge
- Positive attitude
- Guest Relations Management
- Relationship Management
Languages
English
Upper intermediate (B2)
Timeline
Assistant Waiter
Norwegian Cruise Line Ltd
11.2022 - 08.2023
Restaurant Waiter
Class Beverage Co.
06.2018 - 06.2022
Management Trainee
Harry's Conrad Foods, Inc.
04.2017 - 07.2017
ESL Instructor
Newtype International Language School
06.2016 - 09.2016
BBA - Hotel, Motel, And Restaurant Management
University Of Cebu
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