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At Asa Philippines Foundation Inc, I spearheaded initiatives that enhanced team efficiency and fostered stakeholder relationships, leveraging skills in strategic planning and innovation. My leadership in implementing process improvements and delivering impactful training programs underscored a commitment to excellence and professional growth, embodying work coordination and creativity.

As a microfinance officer, my role involved facilitating financial inclusion by providing small loans and financial services to underserved communities. I conducted daily meetings with clients to understand their financial needs, assess loan applications, and provide guidance on effective loan utilization and repayment strategies. My responsibilities included client assessment, loan disbursement, financial education, repayment monitoring, community engagement, and data management.

Driven by innovation and a knack for strategic planning, I honed my skills at ASA Philippines Foundation, mastering work coordination and report writing. My tenure in various roles, including a pivotal training position at the Philippines Health Insurance Corporation, showcased my ability to enhance trainee retention by over 30% through effective mentorship and organizational skills.

Dynamic Leader who offers a background in the construction and commissioning of new projects. Top Performer who boasts above-average career achievements, and who can make decisions to reflect positively on projects in alignment with goals while exhibiting incomparable excellence. Excellent Communicator who builds synergistic relationships with contractors, construction teams, field engineers, clients; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity while proactively constructing, commissioning, and resolving wide-ranging challenges.

Dedicated and experienced hospitality professional with over 10 years in the cruise industry, specializing in guest service, team leadership, and dining operations. I am passionate about creating memorable dining experiences and committed to delivering the highest standards of service. With a proven track record of success in roles ranging from Buffet Steward to Assistant Restaurant Manager, I bring strong organizational skills, attention to detail, and proactive approach to enhancing guest satisfaction and team performance.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experience by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Knowledgeable and dedicated customer service professional with extensive experience in Travel and food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Como gerente de sucursal, tengo habilidades en liderazgo y gestión de equipos, buscando siempre la mejora continua y la satisfacción del cliente. Ofrezco mi experiencia en la toma de decisiones y en la implementación de estrategias de ventas efectivas.

Enterprising and versatile Branch Manager with FINRA licenses (Series 6, 63, 65) and life insurance license (licensed or brokerage associate status) successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Strong interpersonal skills, cultivating excellent long-term relationships with clients, maintaining ongoing interactions and facilitating solutions to address concerns.

To work with an esteemed organization where creative, challenging and innovative culture of work is carried out and also which can provide me a fertile soil for my career development, a place where my capabilities will be trusted.
Over 3.6 years of professional experience in handling insurance policies strong selling and persuasion skills excellent communication and organizational skills ability to interpret financial data, company policies and insurance laws excellent leadership and monitoring skills. Ability to coach effectively and provide constructive feedback Familiar with insurance regulations, instructions, safety rules and procedure manuals Responsible for ensuring that the insurance sales staff maintains appropriate insurance licenses. Drive to branch staff for lead generating activity for Life Insurance business. Handled the tasks of providing information on changes regarding insurance services and products. Handled the responsibilities of explaining new products and services to the team members. Assisted branch sales staff in selling insurance policies by providing insurance providers and services. Responsible for preparing reports as well as maintaining insurance policies and records. Assisted clients in areas of insurance claims and ensured the claims are paid on time. Handled customer queries and gave information about retail products and services. Experience in Team handling as a Branch Sales Manager. Handled Team of 4 BSO Establishing new corporate tie-ups by cold calling for selling CASA & other related banking products. Cross selling of General & Life Insurance Policies to our existing Saving & Current Account holders. Selling of Banking Products Like Life Insurance, General Insurance, Mutual Fund, CASA , RD, FD, SIP, FOREX,LI,GI And LOANS( AGRI,PL,BL,CC,GSTOD,DOD). Providing after sales service and helping our client on day to day transition. Suggesting our clients to buy the best insurance & Loans product available in Industry as per their requirements. Financial Management of our Individual client to invest in Mutual Fund & other investment products. Giving presentation on banking products & other various Insurance products in big Housing societies and Shop's association.
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.

Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes with strategic planning, process improvement and creating a culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Experienced with developing comprehensive marketing plans that align with business objectives. Utilizes consumer insights and market trends to create successful targeted campaigns. Track record of fostering strong team collaboration and driving measurable results.
Clerical professional with commitment to enhancing employee satisfaction and managing efficient HR operations. Proven ability to support recruitment, handle employee relations, and facilitate training programs. Known for strong collaboration skills and adaptability in dynamic work environments.

TRACY MAE BARBERO

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Branch Manager

SALES LADY

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Bachelor of Science - AGRICULTURAL BUSINESS

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Branch Manager

SALES LADY

Bachelor of Science - AGRICULTURAL BUSINESS

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