TONI ROSE MATIAS
Daet
Summary
Friendly and efficient cashier with 3+ years of experience providing excellent customer service in fast-paced retail environments. Skilled in handling cash, processing transactions quickly and accurately, and resolving customer issues with professionalism. Known for maintaining a positive attitude, strong attention to detail, and the ability to work well both independently and as part of a team.
Overview
4
4
years of professional experience
Work History
Cashier
NYX Bar
03.2022 - 04.2025
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier
5R Scoops
02.2021 - 01.2022
- Demonstrated excellent customer service skills while serving customers in a high-volume retail environment.
- Processed accurate and efficient cash and credit transactions.
- Developed strong product knowledge and organized merchandise displays.
- Greeted customers entering store and responded promptly to customer needs.
- Developed rapport and fostered brand loyalty by offering personalized service.
Education
UNDERGRADUATE - Bachelor of Science in Business Administration
Our Lady of Lourdes College Foundation
Vinzons Ave, Daet, 4600 Camarines Norte04.2010
High School Diploma -
Our Lady of Lourdes College Foundation
Vinzons Ave, Daet, 4600 Camarines Norte05.2007
PRIMARY -
Daet Elementary School
Daet, Camarines Norte05.2003
Skills
- Attention to detail
- Communication
- Problem-solving
- Interpersonal skills
- Adaptability
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
Languages
Tagalog
Bicol
English
Personal Information
- Age: 34
- Date of Birth: July 26, 1992
- Place of Birth: Daet Camarines Norte
- Address: Purok 3, E Ferrer Street Brgy. 1 Daet Camarines Norte
- Civil Status: Single
- Nationality: Filipino
- Height: 5'1 ft
- Weight: 59 Kl
- Religion: Catholic
Timeline
Cashier
NYX Bar
03.2022 - 04.2025
Cashier
5R Scoops
02.2021 - 01.2022
UNDERGRADUATE - Bachelor of Science in Business Administration
Our Lady of Lourdes College Foundation
High School Diploma -
Our Lady of Lourdes College Foundation
PRIMARY -
Daet Elementary School
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