Tonette Suner
Iloilo City, Province of Iloilo
Summary
Dynamic instructor with a proven track record at the Philippine Call Center Institute, specializing in curriculum development and workshop facilitation. Successfully enhanced communication skills among diverse learners while mentoring junior instructors. Adept at implementing assessments to drive student success and improve teaching effectiveness. Strong organizational skills complemented by a commitment to professional growth.
Overview
5
5
years of professional experience
Work History
Instructor
Phillipine Call Center Institute
03.2013 - 02.2014
- Developed and delivered engaging training programs for diverse learners.
- Implemented assessment tools to evaluate student performance and progress.
- Facilitated interactive workshops to enhance communication skills among participants.
- Mentored junior instructors, fostering professional growth and teaching effectiveness.
Account Associate
Palawan Express Pera Padala
02.2009 - 08.2012
- Managed customer inquiries, providing prompt and accurate information to enhance service quality.
- Coordinated logistics for money transfer operations, optimizing workflow for efficiency and reliability.
Education
Bachelor of Arts - Educational Psychology
West Visayas State University
Iloilo City, Province Of Iloilo, Philippines03-2005
Skills
- Curriculum development
- Instructional design
- Assessment implementation
- Workshop facilitation
Timeline
Instructor
Phillipine Call Center Institute
03.2013 - 02.2014
Account Associate
Palawan Express Pera Padala
02.2009 - 08.2012
Bachelor of Arts - Educational Psychology
West Visayas State University