Tom David Regalado
Customer Service Representative
Marikina City
Summary
Seeking a challenging career where I can utilize my knowledge, skills and strategic perspectives that are essential to consider all aspects of managing work.Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
8
8
years of professional experience
1
1
Language
Work History
Customer service Healthcare
SAGILITY
08.2024 - 12.2024
- Strengthened communication skills through regular interactions with others.
- Paid attention to detail while completing assignments.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Organized and detail-oriented with a strong work ethic.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Customer Service Healthcare
TELETECH
04.2022 - 08.2024
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Passionate about learning and committed to continual improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Customer Service Travel Account
INSPIRO
11.2017 - 12.2021
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
Patient Service Representative
Coronis Health
01.2025 - 09.2025
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Provided exceptional customer service to patients, answering questions and addressing concerns.
- Entered patient demographic and insurance data into electronic medical record system.
- Took copayments and compiled daily financial records.
Education
Bachelor of Science - Hotel & Restaurant Management
PLMAR (MARIKINA)
01.2015
Skills
Microsoft Word, Excel and Outlook
Timeline
Patient Service Representative
Coronis Health
01.2025 - 09.2025
Customer service Healthcare
SAGILITY
08.2024 - 12.2024
Customer Service Healthcare
TELETECH
04.2022 - 08.2024
Customer Service Travel Account
INSPIRO
11.2017 - 12.2021
Bachelor of Science - Hotel & Restaurant Management
PLMAR (MARIKINA)