Rivera Edgar

Seeking a challenging career with a progressive organization that provides an opportunity to capitalized my technical skills and abilities in the field of information technology(IT). Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Had a years of experience gained as Cloud Operations engineer from Nov 2021 up to present performing maintenance, monitoring, troubleshooting and executing activities such as patching, VM resizing, VM Build, decommissioning, Disk/File System Expansion, Upgrade and performing backup and snapshot in Azure and AWS Virtual servers in both linux and windows systems

• Achieved good standing in account through effectively helping new team members to onboard by providing them guidance to smoothen the team workflow.
• Used Microsoft Excel to develop inventory tracking spreadsheet for Newly Provisioned Virtual Machines Operations Review
• Assisted in Patching Compliance
• Collaborated with different team to ensure smooth operations
• Resolved issue by consistently monitoring and providing timely communications and assistance to client.
• Daily monitoring of Ticket Alert in Snow
• Executed day to day activities such as resizing, decommisioning, taking backup, installation and upgrading of applications / software and performed patching in huge number of windows and linux servers