Kristine Jazmae Brooks Malate Budol
Pasig City
Summary
Experienced associate with a demonstrated history of working in B2B External Sales Support, Order Management, Vendor Management and Customer Service Industry. Strong professional with a bachelor’s degree focused on Information Technology.
Overview
10
10
years of professional experience
Work History
Procurement Specialist
Fujitsu Philippines Global Delivery Center (WeServ Systems International Inc.)
01.2023 - Current
- Operates efficiently to enable delivery of a leading practice Procurement framework and environment to ensure business needs and objectives are met such that Procurement is viewed as an enabler to the business
- Develops appropriate relationships for mutual benefit with the aim of delivering demonstrable advantage to Fujitsu and its customers.
- Reduced procurement costs by implementing strategic negotiation tactics with suppliers.
- Streamlined purchasing processes for increased efficiency and cost savings.
- Focused in using the tool SAP (Systems Application and Product Software)
Order Management Expert (Sr. Specialist)
Ingram Micro Philippines, LLC
08.2021 - 11.2022
- Acted as primary point of contact for the Sub Team.
- Managed Team Mailboxes and provided assistance to all of the team's concerns regarding the orders and account management.
Order Management Specialist
Ingram Micro Philippines, LLC
09.2019 - 08.2021
- Mentored newly hired team members, fostering professional growth through guidance on best practices in within the team.
Sales Support Coordinator
Ingram Micro Philippines, LLC
12.2018 - 09.2019
- Managed complex sales transactions, ensuring accurate documentation and timely fulfillment of orders.
- Enhanced customer satisfaction by addressing inquiries, resolving issues, and providing timely solutions.
Sales Support Representative
Ingram Micro Philippines, LLC
11.2015 - 12.2018
- Ensures all sales orders are processed in an efficient and accurate manner and that delivery deadlines are met
- Provides support to a team of sales (inside/outside) representatives
- Works with sales management, sales reps, and customer service to process customer orders and/or change orders
- Verifies and reviews the accuracy of orders
- Responsible for monitoring overall account activity for assigned group
- Tracks data and creates reports regarding market conditions, sales results, team earnings, etc
- Responsible for lead and order management activities for specified area of sales group (separated by account size or geographic territory).
IT Technical Support Specialist (Part Time)
Chinese General Hospital and Medical Center (CGHMC)
06.2014 - 09.2014
Education
Bachelor of Science - Information Technology
University of The East
Claro M. Recto Manila04.2015
Skills
- Knowledgeable in: Microsoft Office Applications, Microsoft Dynamics CRM and ERP, Impulse (Micro Focus Rumba System),
- Knowledgeable in SAP (Systems Application and Product Software)
- Data Entry, Purchase Order Management and Email Management
- Excellent English communication skills, both written and verbal
- Strong time management with a sense of urgency
- Works in minimal supervision
- Delivers in a fast-paced environment and efficient in an accurate manner and within Turn Around Time
Personal Information
Date of Birth: 02/04/94
Status: Married
AWARDS
INGRAM MICRO
Rising Star Award (January 2016)
Top Associate ( 2017,2018,2019)
Ingram Micro Annual Star Awards ( Dec 2018)
References
Available upon request
Timeline
Procurement Specialist
Fujitsu Philippines Global Delivery Center (WeServ Systems International Inc.)
01.2023 - Current
Order Management Expert (Sr. Specialist)
Ingram Micro Philippines, LLC
08.2021 - 11.2022
Order Management Specialist
Ingram Micro Philippines, LLC
09.2019 - 08.2021
Sales Support Coordinator
Ingram Micro Philippines, LLC
12.2018 - 09.2019
Sales Support Representative
Ingram Micro Philippines, LLC
11.2015 - 12.2018
IT Technical Support Specialist (Part Time)
Chinese General Hospital and Medical Center (CGHMC)
06.2014 - 09.2014
Bachelor of Science - Information Technology
University of The East
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