Summary
Overview
Work History
Education
Skills
Timeline
SEMINARS ATTENDED
BusinessAnalyst

Timothy James Seloza

San Pablo City

Summary

Results-driven Senior DevOps and Infrastructure Engineer specializing in cloud computing, infrastructure development, and CI/CD pipeline automation. Expertise includes deploying, managing, and optimizing scalable cloud-based solutions across major platforms such as AWS, Azure, and GCP. Proficient in Infrastructure as Code tools like Terraform and CloudFormation, as well as CI/CD tools including Jenkins, GitLab CI, and CircleCI. Recognized for strong problem-solving abilities and effective collaboration within agile teams to deliver high-quality infrastructure solutions while maintaining exceptional standards in troubleshooting and automation, driving success in high-stakes environments.

Overview

9
9
years of professional experience

Work History

Senior Infrastructure Engineer

Adaca Inc.
08.2025 - Current
  • Simplified complex technical concepts for non-technical audiences during project presentations, facilitating better understanding of infrastructure projects'' value and requirements.
  • Streamlined data center operations by consolidating servers and optimizing storage solutions.
  • Aligned IT infrastructure strategy with organizational goals by collaborating closely with key stakeholders at all levels of the company.
  • Played a key role in the organization's digital transformation journey by enabling agile infrastructure solutions that supported evolving business needs.
  • Optimized cloud-based infrastructure for improved performance, cost savings, and increased security measures.
  • Collaborated with cross-functional teams to design, develop, and deploy scalable IT infrastructure solutions.
  • Applied artificial intelligence and machine learning principles to software development.
  • Designed and implemented cloud infrastructure solutions on AWS, leveraging Amazon Bedrock to integrate Anthropic AI models into enterprise platforms and internal automation workflows.
  • Built and maintained scalable, highly available infrastructure environments using Infrastructure as Code (IaC) tools such as Terraform and CloudFormation.
  • Integrated Anthropic Claude models via Amazon Bedrock APIs to support AI-driven operational automation, intelligent monitoring, and engineering productivity initiatives.
  • Developed secure AI service architectures with IAM policies, VPC networking, encryption, and compliance controls aligned with enterprise security standards.
  • Automated infrastructure provisioning, configuration management, and deployment pipelines using CI/CD tools including Jenkins, GitHub Actions, and AWS CodePipeline.
  • Collaborated with cross-functional engineering and data teams to deploy generative AI solutions within production cloud environments.
  • Optimized cloud resource utilization and system performance through proactive monitoring, cost analysis, and infrastructure tuning.
  • Implemented observability and monitoring solutions using CloudWatch, Grafana, Prometheus, and centralized logging frameworks to improve system reliability and incident response.
  • Managed Kubernetes and containerized workloads using EKS, Docker, and Helm to support scalable AI-enabled applications and microservices.
  • Established governance and operational best practices for AI infrastructure deployments, including model access management, audit logging, and disaster recovery planning.
  • Led technical evaluations and proof-of-concept initiatives for generative AI services, including Anthropic Claude on Amazon Bedrock, to identify operational and business value opportunities.
  • Provided senior-level support and troubleshooting for cloud infrastructure, networking, and AI platform integrations across development and production environments.
  • Created technical documentation, architecture diagrams, and operational runbooks for cloud and AI infrastructure systems.

Sr DevOps/ Infrastructure Engineer

Prosource Inc.
07.2023 - Current
  • Feature Development:
  • Define features and changes for the Development team.
  • Serve as Scrum Master, collaborating with internal backend developers.
  • Client Support:
  • Use Zendesk for client interactions, primarily with developers.
  • Provide API endpoints, payloads, algorithms, and sample code.
  • Maintain and improve both internal and public APIs.
  • Client Meetings:
  • Conduct meetings with client developers to discuss use cases and features.
  • Project Development:
  • Develop and maintain client projects based on chosen programming languages.
  • Create and update documentation on the Developer Portal.
  • AWS DevOps Tasks:
  • Resolve API endpoint issues in API Gateway.
  • Maintain EC2 instances and configure DNS records in Route 53.
  • Address VPC issues and manage access using IAM and AWS Control Tower.
  • Perform various DevOps and platform engineering tasks.
  • Collaboration Tools:
  • Use Jira for product and development management.
  • Work closely with development and operations teams to enhance collaboration.
  • CI/CD Implementation:
  • Design and implement CI/CD pipelines for automation.
  • Use Terraform, Ansible, or CloudFormation for infrastructure management.
  • Monitoring and Logging:
  • Set up monitoring tools for application performance and system health.
  • Implement logging solutions for troubleshooting.
  • Ticketing tool: Jira SCM:
  • Github

Senior DevOps Engineer

Eclaro Inc.
10.2023 - 08.2025
  • AWS Cloud Infrastructure Management:
  • Architect, deploy, and maintain scalable, highly available, and cost-effective AWS cloud infrastructure.
  • Automate provisioning and configuration of AWS services using Infrastructure as Code (Terraform, AWS CloudFormation, AWS CDK).
  • Manage EC2 instances, Auto Scaling Groups, Load Balancers, RDS, S3 buckets, Lambda functions, and other AWS resources.
  • CI/CD & Automation:
  • Design, implement, and maintain CI/CD pipelines using AWS CodePipeline, CodeBuild, and CodeDeploy.
  • Integrate automated testing, security scanning, and deployment strategies within AWS environments.
  • Develop scripts (Python, Bash, AWS CLI) to automate operational and deployment tasks.
  • Security & Compliance:
  • Implement AWS security best practices, including IAM roles, security groups, VPC configuration, AWS KMS, GuardDuty, and Secrets Manager.
  • Perform regular audits to ensure compliance with company and industry security standards (e.g., GDPR, HIPAA).
  • Monitoring, Logging & Incident Response:
  • Set up comprehensive monitoring and alerting using AWS CloudWatch, CloudTrail, and third-party tools (DataDog, New Relic).
  • Respond to incidents, analyze logs, and implement remediation plans to ensure system reliability and uptime.
  • Cost Management & Optimization:
  • Monitor resource utilization and optimize AWS cost efficiency using tools such as AWS Cost Explorer and Trusted Advisor.
  • Recommend and implement Reserved Instances, Savings Plans, and right-sizing strategies.
  • Networking & Connectivity:
  • Configure and maintain VPCs, subnets, Route 53, Direct Connect, VPNs, and security groups for secure connectivity.
  • Backup, Disaster Recovery & High Availability:
  • Develop, implement, and test backup and disaster recovery procedures using AWS Backup, S3, and cross-region replication.
  • Design architecture for high availability and fault tolerance across AWS AZs and regions.
  • Collaboration & Documentation:
  • Collaborate with development and operations teams to ensure smooth application deployments and shared understanding of AWS infrastructure.
  • Create and maintain infrastructure documentation and runbooks for operational processes.
  • Mentorship & Continuous Improvement:
  • Mentor junior engineers in AWS best practices and DevOps methodologies.
  • Continuously assess and recommend emerging AWS services and solutions for improved efficiency and reliability.
  • Optimized cloud resource usage by analyzing cost metrics and making recommendations for more efficient configurations.
  • Maintained systems that monitored applications and infrastructure.

API and AI Integration Engineer

Daftco Inc.
07.2023 - 12.2023
  • API Integration & Development:
  • Design, develop, and maintain RESTful and GraphQL APIs for seamless integration between internal systems and third-party platforms.
  • Develop robust authentication, authorization, and data validation mechanisms for APIs.
  • Collaborate with frontend and backend teams to define and implement integration requirements.
  • AI Model Integration:
  • Integrate third-party or custom AI/ML models into existing applications and workflows.
  • Develop interfaces and pipelines to serve AI/ML inference results through APIs.
  • Ensure scalability and reliability of deployed AI services.
  • Feature Enhancement & Automation:
  • Identify and implement opportunities to automate business processes using APIs and AI models.
  • Enhance existing features to incorporate intelligent decision-making capabilities via AI integration.
  • Documentation & Support:
  • Create comprehensive API and AI integration documentation for internal teams and client partners.
  • Provide technical support and training on API usage and AI-powered solutions to stakeholders.
  • Testing & Quality Assurance:
  • Develop and execute test cases for API endpoints and AI integrations.
  • Troubleshoot issues and ensure high availability and performance of integrated solutions.
  • Security & Compliance:
  • Implement and monitor security best practices for API and AI data endpoints (e.g., encryption, OAuth, rate limiting).
  • Ensure integrations comply with relevant data protection regulations (GDPR, HIPAA, etc.).
  • Collaboration & Agile Processes:
  • Participate in Agile ceremonies, including sprint planning, reviews, and retrospectives.
  • Work cross-functionally with project managers, product owners, and engineers to deliver integration solutions on schedule.
  • Continuous Improvement:
  • Stay up to date on industry trends in API technologies and artificial intelligence.
  • Propose and drive improvements in API and AI solution architecture.

API Integration Consultant

Prosource Inc.
04.2022 - 07.2023
  • Feature Development:
  • Define features and changes for the Development team.
  • Serve as Scrum Master, collaborating with internal backend developers.
  • Client Support:
  • Use Zendesk for client interactions, primarily with developers.
  • Provide API endpoints, payloads, algorithms, and sample code.
  • Maintain and improve both internal and public APIs.
  • Client Meetings:
  • Conduct meetings with client developers to discuss use cases and features.
  • Project Development:
  • Develop and maintain client projects based on chosen programming languages.
  • Create and update documentation on the Developer Portal.
  • AWS DevOps Tasks:
  • Resolve API endpoint issues in API Gateway.
  • Maintain EC2 instances and configure DNS records in Route 53.
  • Address VPC issues and manage access using IAM and AWS Control Tower.
  • Perform various DevOps and platform engineering tasks.
  • Collaboration Tools:
  • Use Jira for product and development management.
  • Work closely with development and operations teams to enhance collaboration.
  • CI/CD Implementation:
  • Design and implement CI/CD pipelines for automation.
  • Use Terraform, Ansible, or CloudFormation for infrastructure management.
  • Monitoring and Logging:
  • Set up monitoring tools for application performance and system health.
  • Implement logging solutions for troubleshooting.
  • Ticketing tool: Jira SCM:
  • Github

Azure Devops Engineer

IT Managers INC
11.2021 - 04.2022
  • Server and VM Maintenance:
  • Manage issues with Microsoft Azure, MongoDB, and other VMs.
  • Client Support:
  • Assist clients (pharmacists and store owners) with the Vaccine Scheduler, a RESTful site for COVID-19 and non-COVID vaccine appointments.
  • Site Maintenance:
  • Use D365 and AppDynamics for site upkeep.
  • Track issues with HAR files and review logs from Azure and MongoDB.
  • API Management:
  • Maintain internal (X-API) and public API endpoints, ensuring their reliability.
  • Issue Tracking:
  • Utilize ServiceNow for ticketing and issue resolution.
  • Ticketing tool: ServiceNow.

API Integration Engineer

PlayTech Inc.
08.2021 - 09.2021
  • Client Support:
  • Assist developers with integrating our API for an online casino game.
  • AWS Guidance:
  • Provide access to AWS and guide clients on using our endpoints and proper payloads.
  • Testing:
  • Test and replicate API calls and issues using Postman and Advanced REST Client (ARC).
  • Technology Stack:
  • Primarily support PHP and JavaScript for web and mobile app development.

Senior Software Technical Support Specialist

Whispir Inc. by Empat Inc.
07.2020 - 08.2021
  • Client Support:
  • Provide software solutions for SaaS clients.
  • Handle issues related to database, backend, frontend, and web template development.
  • Support clients with API integration, offering algorithms and syntax based on their programming language.
  • Test and replicate API calls using Postman and ARC (Advanced REST Client).
  • Develop and troubleshoot web templates, integrating API mapping to control site behavior.
  • Follow Scrum methodology for overall processes.
  • Utilize Salesforce, ServiceNow, and Atlassian (Jira) for ticket management.
  • Experienced with REST API and AWS SES for API integration.
  • Use SUMO for SMTP, SMPP, and FTP logs.
  • Handle AWS Web Certificates and work with various programming languages (Node.js, Python, C#, .NET framework).

Technical Support Specialist/Automation Developer /IT Help Desk

International Business Machine GTS. Inc.
12.2017 - 07.2020
  • Respond to basic customer inquiries and troubleshoot common issues.
  • Provide initial diagnostics for hardware, software, and network problems.
  • Guide users through step-by-step solutions or refer to knowledge base articles.
  • Escalate complex issues to higher support levels if necessary.
  • Monitor and respond to support tickets, emails, or live chats.
  • Assist with password resets, software installations, and basic configurations.
  • Document solutions and update ticketing systems for future reference.
  • Member of the Automation Development Team.
  • Developed projects using IBM, Automation Anywhere, .NET framework, and web scripting languages.
  • Managed user accounts through Windows Active Directory.
  • Utilized ServiceNow, OIM, and Atlassian Jira for ticketing.

Customer Service Representative

Teletech Inc.
10.2017 - 12.2017
  • Respond to customer inquiries via phone, email, or chat.
  • Provide information about products and services.
  • Resolve customer issues, complaints, and concerns.
  • Process orders, returns, and exchanges.
  • Update customer accounts and records with relevant details.
  • Escalate complex issues to appropriate departments when necessary.
  • Maintain a positive and professional attitude in interactions.
  • Follow up with customers to ensure their problems are resolved.
  • Adhere to company policies and procedures when handling customer interactions.
  • Collect customer feedback to improve service quality.

Education

Bachelor of Science - Information Technology

Laguna State Polytechnic University
San Pablo City, Laguna
01-2017

Skills

REST HTTP API Development:

Node JS

PHP

Javascript

API TESTING

AWS API Gateway (API management and creation)

Postman

Advance Rest Client (ARC)

Apigee (API management)

Swagger/OpenAPI (API documentation and design)

cURL (command-line tool for transferring data)

SoapUI (for SOAP and REST API testing)

Testing Frameworks:

PyTest (Python)

REST Assured (Java)

Programming and Scripting Languages:

Python

Java

C

C#

Node JS

Visual Basic

Web Development Languages:

JavaScript

TypeScript

HTML

CSS

Scripting Languages:

Bash

PHP

PowerShell

Database Query Languages:

SQL

PL/SQL

NOSQL

REGEX/Lucene

AWS Compute Services:

Amazon EC2 (Elastic Compute Cloud)

AWS Lambda

Amazon ECS (Elastic Container Service)

Amazon EKS (Elastic Kubernetes Service)

Storage Services:

Amazon S3 (Simple Storage Service)

Amazon EBS (Elastic Block Store)

Amazon Glacier

AWS Storage Gateway

Database Services:

Amazon RDS (Relational Database Service)

Amazon DynamoDB

Amazon Aurora

Networking Services:

Amazon VPC (Virtual Private Cloud)

Amazon Route 53 (DNS service)

AWS CloudFront (Content Delivery Network)

Timeline

Senior Infrastructure Engineer

Adaca Inc.
08.2025 - Current

Senior DevOps Engineer

Eclaro Inc.
10.2023 - 08.2025

API and AI Integration Engineer

Daftco Inc.
07.2023 - 12.2023

Sr DevOps/ Infrastructure Engineer

Prosource Inc.
07.2023 - Current

API Integration Consultant

Prosource Inc.
04.2022 - 07.2023

Azure Devops Engineer

IT Managers INC
11.2021 - 04.2022

API Integration Engineer

PlayTech Inc.
08.2021 - 09.2021

Senior Software Technical Support Specialist

Whispir Inc. by Empat Inc.
07.2020 - 08.2021

Technical Support Specialist/Automation Developer /IT Help Desk

International Business Machine GTS. Inc.
12.2017 - 07.2020

Customer Service Representative

Teletech Inc.
10.2017 - 12.2017

Bachelor of Science - Information Technology

Laguna State Polytechnic University

SEMINARS ATTENDED

  • Youth for Congress
  • (Y4IT) Youth for Information Technology
  • SMX – Convention Centre, Mall of Asia, Pasay City
  • September 18, 2013
  • September 15, 2014
Timothy James Seloza