Accomplished and results-driven professional with 19 years of experience in Quality Management and Project Management in the Automotive manufacturing industry. Focused on cultivating operational efficiency and driving continuous improvement to enhance productivity and quality standards. Committed to serving stakeholders, empowering teams and contributing to the sustainability and growth of the business.
Hi, I’m
Thulasiraman Vinayagam
Santa Rosa, Province Of Laguna,LAG
Summary
Overview
19
years of professional experience
1
Certification
Work History
KTM Asia Motorcycle Manufacturing Inc
Head of Quality
02.2019 - Current
Job overview
- Overseeing the entire spectrum of quality functions, aligning with organizational goals.
- Overseeing Greenfield and Brownfield projects, managing operations across Southeast Asia.
- Engaging in strategic discussions with senior leadership to define operational strategies, resource allocation, and optimization of quality management practices, policies and procedures.
- Utilizing advanced quality tools, including the 7QC tools, G8D, PPAP, APQP and Six Sigma to drive continuous improvement.
- Developing comprehensive Quality objectives that aligns with organizations goals.
- Developing quality planning for multiple new product launches according to customer requirements
- Collaborating with Cross-functional teams and senior-leadership to drive large scale projects.
- Improving customer satisfaction by 15% by adherence to quality standards and customer requirements.
- Implementing coaching techniques and tools to support managers and team members in improving performance.
- Contributing inputs in various functionalities like Finance, Supply Chain (Logistic & Purchase).
KTM Sport Motorcycle India Pvt. Ltd
Quality Manager
01.2012 - 02.2019
Job overview
- Managed Engine Assembly Quality, Supplier Quality Engineering, Vehicle Assembly Quality, Global Sourcing, and CKD Project Management
- Led root cause investigations into product recalls and created action plans to prevent recurrence
- Designed guidelines for processes and gathered customer feedback to enhance delivery quality
- Conducted thorough quality assessments to ensure products met all requirements and company standards
- Reduced material rejection and claims by 10% through targeted action plans
- Successfully planned and executed project headcounts, expenses, and timeframes to meet targets
- Collaborated installation of new equipment for Vehicle & Engine Assembly in Philippines Project
- Facilitated cross-functional team collaboration, ensuring seamless communication between departments regarding quality matters.
- Provided training to employees on best practices in quality management, fostering a culture of excellence within the organization.
TVS Motors Ltd.
Service Manager
11.2011 - 01.2012
Job overview
- Monitored customer feedback to identify areas for process improvement and service quality
- Addressed customer complaints effectively, ensuring swift resolution of product issues and minor irritants to maintain high satisfaction levels
- Managed all client inquiries from initial contact through resolution, enhancing customer satisfaction ratings through effective communication
- Developed strong knowledge of the company's products and services, enabling the delivery of exceptional service quality
- Maintained clear communication with team members to establish well-defined expectations and operational standards
- Coached staff on operating procedures to uphold quality service delivery and customer satisfaction
- Met with customers to discuss service needs and develop effective and practical solutions.
- Developed and maintained positive relationships with customers to build rapport and trust.
Royal Enfield Motors Ltd.
Senior Engineer
08.2006 - 11.2011
Job overview
- Served as the in-house Quality Assurance Engineer for engine and vehicle assembly, ensuring compliance with the company's high-quality standards
- Prepared and submitted detailed reports on machining, assembly processes, product malfunctions, and corrective actions to supervisors
- Conducted comprehensive quality audits and assessments to verify that motorcycles met established quality benchmarks
- Analyzed defect data to diagnose production issues and assess trends in motorcycle failures, implementing preventive measures as necessary
- Collaborated with cross-functional teams to refine product performance and eliminate quality-related issues
- Executed final inspections of motorcycles, employing meticulous attention to detail to identify flaws and ensure product excellence
- Managed incoming raw materials, verifying quality against specifications and coordinating with suppliers for claims and corrective actions
- Led quality audits that identified critical areas for improvement, resulting in a 10% decrease in production defects and enhancing overall product quality
- Collaborated with engineering teams to refine assembly processes, achieving a 15% increase in production efficiency and reducing cycle times
- Successfully coordinated the development and COP testing of military-ordered motorcycles, ensuring compliance with stringent quality requirements
Education
LIBAChennai
PGDM from Marketing & Finance
01.2011
University Overview
GPA: 5.93/9
St. Peter's Engineering CollegeChennai
BE from Mechanical Engineering
01.2006
University Overview
- Distinction
- GPA: 77%
Skills
- Operational Excellence
- Quality metrics monitoring
- Six sigma and 7QC tools
- ISO 9001:2015
- Internal and External audit
- Risk assessment and analysis
- Continuous Improvement
- Leadership & Strategy
- Senior Management Collaboration
Quality Management:
Project Management:
- Budgeting
- Change Management Principles
- Cross-Functional Team Leadership
- SAP ERP systems
- Microsoft office 365
- High Business Ethics & Trustworthy
- Visionary and Decision Making
- Negotiation and Conflict Management
- Communication Management
Technical:
Leadership:
Languages
English
Bilingual or Proficient (C2)
Tamil
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
German
Beginner (A1)
Additional Information
Additional Information
CAREER TIMELINE:
Personal Information
Personal Information
Date of Birth: 07/26/85
Accomplishments
Accomplishments
- Implemented streamlined quality processes across multiple departments, leading to significant improvements in productivity and a direct impact on profitability.
- Realized a significant enhancement in operational efficiency by 20% through the strategic implementation of cutting-edge quality control systems and methodologies.
- Orchestrated and delivered Greenfield projects,optimizing resource utilization and achieving successful SOP completion within established timelines.
- Achieved ISO 9001:2015, CQC, and TISI factory audit certifications, ensuring the organization's compliance with global quality standards.
- Designed and implemented an in-house calibration system for pneumatic nut runners and torque wrenches, resulting in $20K USD in annual cost savings.
- Drove KAIZEN and efficiency improvement projects, generating a total cost savings of $90K USD through process optimization and waste reduction.
- Partnered with senior leadership to strategically manage a $100K USD departmental budget,ensuring effective allocation and financial oversight.
- Negotiated and secured equipment and service contracts for new projects, achieving cost savings of $150K USD.
Certification
- ISO Internal Auditor
- Six Sigma Certification
Timeline
Head of Quality
KTM Asia Motorcycle Manufacturing Inc
02.2019 - Current
Quality Manager
KTM Sport Motorcycle India Pvt. Ltd
01.2012 - 02.2019
Service Manager
TVS Motors Ltd.
11.2011 - 01.2012
Senior Engineer
Royal Enfield Motors Ltd.
08.2006 - 11.2011
LIBA
PGDM from Marketing & Finance
St. Peter's Engineering College
BE from Mechanical Engineering
Availability
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