Summary
Overview
Work History
Education
Skills
Timeline
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Thomas Andrew Doneza

Cordova, Cebu

Summary

With over 15 years of extensive experience, I am a dynamic and inspiring leader dedicated to driving teams toward the achievement of organizational objectives. Proficient in operations, human resources management, and strategic business processes, I have a proven track record in start-up environments. Utilizing a consultative coaching approach and focusing on business expansion through strategic talent acquisition, I establish performance milestones that enhance organizational efficiency and ensure adherence to quality assurance standards, significantly contributing to overall success. Should you need my help, please contact me via Email.

Overview

14
14
years of professional experience

Work History

Executive Project Head

ARDENT Protection LLC
09.2023 - Current
  • As Executive Project Head at ARDENT Protection, I lead high-level security and protection initiatives for high-profile clients. My responsibilities include:
  • Overseeing complex security projects from conception to implementation
  • Managing cross-functional teams of security professionals and consultants
  • Developing comprehensive protection strategies tailored to client needs
  • Coordinating with executive leadership on strategic direction and resource allocation
  • Ensuring project alignment with ARDENT's standards and client expectations
  • Leveraging EOS principles and Ninety.io for efficient project and team management
  • Conducting risk assessments and implementing cutting-edge security solutions
  • Maintaining client relationships and driving business growth through successful project delivery
  • My role combines strategic leadership, security expertise, and advanced project management skills to deliver top-tier protection services in high-stakes environments.

Chief of Staff

Aventeur Corporation
12.2019 - 06.2023
  • As the Chief of Staff, I played a pivotal role in ensuring the business's profitability and sustainable growth across all functions. I focused on human resources and company expansion, managing and supervising all departments while closely monitoring Key Performance Indicators (KPIs) to drive performance and efficiency. I collaborated closely with the CEO and Founder to align the organization's vision through strategic planning and execution. Additionally, I ensured that all company operations adhered to legal processes and regulatory requirements, facilitating communication and coordination across departments to streamline operations and enhance productivity.

Founder

techservices.io
10.2017 - 12.2021
  • Vtech-Services helps you to improve your organization's productivity and efficiency and meet your unique organizational needs. Choosing Vtech-Services means you get access to the industry of expertise and a commitment to quality that will pay off many times over - today and down the road, wherever that road takes you.

Business Owner

UCJ HOLIDAYS
01.2019 - 01.2020
  • We aim to provide a very good and luxury accommodation at cheaper rates. UCJ Holidays helps people reaching their dream travel destinations without spending thousands of dollars for an accommodation. We believe that travel makes us more younger and motivated.

Operations Manager

Stranaghan Guest Accommodation Services
05.2018 - 06.2019
  • Oversee 3 Hotels in Australia and its entire operations of a lodging establishment. Operations include human resources, housekeeping, security, public relations, sales and finances. It is the hotel operations manager's job to deal effectively with customers, bosses and staff workers while keeping the hotel running smoothly.
  • Creating a work schedule, hiring new employees, and training staff are all my duties as an operations manager. I executives usually set various hotel polices, will sometimes get to assign special discounts or honor advertising promotions.
  • Managing Virtual Receptionists team in the Philippines to provide a unique check-in and check-out process via Skype video conference. Our innovative idea in dealing with our guests makes us a different Hotel in Australia.

Sales and Operations Manager

Deskma.com.au
09.2017 - 04.2018

As a Sales and Operations Manager at Deskma.com.au, you collaborated directly with developers and IT executives to design and sell the company's in-house CRM solutions. Your role involved strategic planning and execution to drive sales and enhance operational efficiency.

Branch Manager

eCopy Corporation
01.2018 - 01.2018

As a Sales and Operations Manager at Deskma.com.au, you collaborated directly with developers and IT executives to design and sell the company's in-house CRM solutions. Your role involved strategic planning and execution to drive sales and enhance operational efficiency.

Office Manager

X Office Philippines
05.2016 - 06.2017
  • I was involved in high-level strategy development and was responsible for maintaining strong relationships with key contacts in existing accounts, as well as developing new contacts and relationships. I also keep a close eye on market trends and identify gaps and niches that represent new business opportunities. This involves continual business prospecting and bidding, and maintaining high volume pipeline management.

Supervisor

Taking You Forward
10.2011 - 05.2016

As a Supervisor at Taking You Forward, you managed multiple lines of business (LOBs) and a team of 50 staff members, ensuring the successful execution of campaigns that serviced car buyers globally.

Education

Bachelor of Science - Marketing Management

University of Cebu Lapu Lapu And Mandaue
Cebu City, Philippines
05-2013

Skills

  • Entrepreneurial Operating System (EOS)
  • Leadership
  • People Management
  • Operations Management
  • Documentation management (SOP)
  • Schedule coordination and planning
  • KPI tracking
  • P&L
  • Teamwork and collaboration
  • Mentoring and coaching

Timeline

Executive Project Head

ARDENT Protection LLC
09.2023 - Current

Chief of Staff

Aventeur Corporation
12.2019 - 06.2023

Business Owner

UCJ HOLIDAYS
01.2019 - 01.2020

Operations Manager

Stranaghan Guest Accommodation Services
05.2018 - 06.2019

Branch Manager

eCopy Corporation
01.2018 - 01.2018

Founder

techservices.io
10.2017 - 12.2021

Sales and Operations Manager

Deskma.com.au
09.2017 - 04.2018

Office Manager

X Office Philippines
05.2016 - 06.2017

Supervisor

Taking You Forward
10.2011 - 05.2016

Bachelor of Science - Marketing Management

University of Cebu Lapu Lapu And Mandaue
Thomas Andrew Doneza