Theophany G. Fiel
Iligan City,X
Summary
To secure a role that utilizes my skills, experience, and education to make a positive impact. With background in customer service and strong communication abilities, I excel at assisting customers with their needs. My organisational skills ensure that inventory is managed efficiently, and my attention to detail aids in accurate record-keeping. I am adaptable, quick to learn new systems, and committed to providing high-quality support in any setting.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
Rojon Pharmacy Corp.
Tubod, Iligan City
01.2025 - 03.2026
- Managed pharmacy cash register, processed payments, and reconciled daily financial transactions.
- Labelled drugs clearly to enable safe storage and use.
- Opened incoming supplies and stocked in correct locations.
- Recorded items dispensed for accurate inventory information.
Beauty Advisor
BYC Cosmetics & Skin Care
Iligan City
08.2023 - 03.2024
- Used excellent upselling and cross-selling techniques to sell add ons, such as lotions, serums and primers, to increase customer order value.
- Shared new products and promotions with customer to encourage sales.
- Maintained extensive knowledge of beauty range to provide specifications, prices and availability to customers when needed.
- Communicated with customers to obtain an extensive understanding of requirements and recommend products best suited to their needs.
Cashier & Service Crew
Chowking
Iligan City
04.2022 - 02.2023
- Processed payments by cash, cheque, or card to complete transactions.
- Completed opening and closing procedures, verifying proper cash-on-hand amounts and allocating resources.
- Worked overtime shifts to maintain optimal workflow during busy periods or times of unexpected high volume.
- Assessed customer needs through clear communication, anticipating and responding appropriately to queries.
Education
Caregiving NCII -
Megamitch Training Center Inc.
01-2024
SHS - HUMSS
Lyceum of Iligan Foundation
01-2021
HIGH SCHOOL -
Iligan City National High School
Skills
- Customer Service
- Multi-tasking
- Adaptability
- Transferable Skills
- Personal Skills
- Inventory management
- Communication skills
- Stocking inventory
Personal Information
Age: 23
References
- Nesniel Princess C. Alcala, Finance Officer, ICC, 09688846116
- Edcel Canghagas, OIC, Rojon Pharmacy, Tubod, Iligan City
Timeline
Pharmacy Assistant
Rojon Pharmacy Corp.
01.2025 - 03.2026
Beauty Advisor
BYC Cosmetics & Skin Care
08.2023 - 03.2024
Cashier & Service Crew
Chowking
04.2022 - 02.2023
Caregiving NCII -
Megamitch Training Center Inc.
SHS - HUMSS
Lyceum of Iligan Foundation
HIGH SCHOOL -
Iligan City National High School