Thaksin (Dido) Phimpamoth
Makati
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
9
9
years of professional experience
Work History
Team Leader
Programline Innotech Services Corporation
03.2024 - Current
- Set performance expectations, monitoring progress and providing constructive feedback.
- Empowered team members by delegating responsibilities.
- Managed conflict resolution, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
Senior Executive
Programline Innotech Services Corporation
01.2023 - 12.2024
- Cultivated a culture of continuous improvement
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated
Customer Service Representative
Programline Innotech Services Corporation
06.2020 - 12.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Sales Representative
Lao Asean Leasing Co.,Ltd
07.2017 - 08.2018
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
General Assistance (Internship)
Bank of Lao PDR
06.2016 - 08.2016
Education
MBA - International Business
Peoples’ Friendship University of Russia.
Moscow, Russia07-2021
Russian Certificate - Foreign Student Faculty
National Research Nuclear University MEPhI
Moscow, Russia07-2019
Bachelor of Economics - Economics of Public Finance
National University of Laos
Laos09-2017
High School Diploma -
Vientiane High School
Laos 07-2013
Skills
- Teamwork and collaboration
- Workflow management
- Time management
- Adaptability
- Critical Thinking
Hobbies
I love cooking, reading, listening and play badminton.
I believe that the most value investment is self-investment . So You are what you ate, read, listen...:)
Languages
English
Advanced (C1)
Russian
Intermediate (B1)
Thai
Bilingual or Proficient (C2)
Timeline
Team Leader
Programline Innotech Services Corporation
03.2024 - Current
Senior Executive
Programline Innotech Services Corporation
01.2023 - 12.2024
Customer Service Representative
Programline Innotech Services Corporation
06.2020 - 12.2022
Sales Representative
Lao Asean Leasing Co.,Ltd
07.2017 - 08.2018
General Assistance (Internship)
Bank of Lao PDR
06.2016 - 08.2016
MBA - International Business
Peoples’ Friendship University of Russia.
Russian Certificate - Foreign Student Faculty
National Research Nuclear University MEPhI
Bachelor of Economics - Economics of Public Finance
National University of Laos
High School Diploma -
Vientiane High School
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