Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terrence R. Salonga

Terrence R. Salonga

Makati,Philippines

Summary

Accomplished professional with extensive experience in learning and development, social media analysis, and team leadership. Proven success in enhancing training and assessment strategies as a trainer at Teleperformance. Expertise in public speaking, coaching, and mentoring, with roles as a social media analyst at Cognizant Technologies and team leader at Telus International. Strong project management and team-building skills, complemented by a solid background in quality assurance from Alorica Inc.

Overview

11
11
years of professional experience

Work History

Trainer for Learning and Development

Teleperformance
12.2024 - 02.2026

Social Media Analyst

Cognizant Technologies
03.2023 - 01.2024

Team-Leader

Telus International
04.2020 - 01.2023

Quality Assurance Analyst

Alorica Inc.
03.2017 - 01.2020

Subject-Matter-Expert Coach

Everise Technologies Solutions
02.2016 - 01.2017

Customer service support, and Technical support

Sykes Asia Inc.
09.2014 - 01.2016

Education

AB Mass Communication - Broadcast Journalism

University of the East-Manila
03.2016

Skills

  • Public speaking
  • Training and assessment strategy
  • Coaching and mentoring
  • Project management
  • Team building

Timeline

Trainer for Learning and Development

Teleperformance
12.2024 - 02.2026

Social Media Analyst

Cognizant Technologies
03.2023 - 01.2024

Team-Leader

Telus International
04.2020 - 01.2023

Quality Assurance Analyst

Alorica Inc.
03.2017 - 01.2020

Subject-Matter-Expert Coach

Everise Technologies Solutions
02.2016 - 01.2017

Customer service support, and Technical support

Sykes Asia Inc.
09.2014 - 01.2016

AB Mass Communication - Broadcast Journalism

University of the East-Manila
Terrence R. Salonga