Summary
Overview
Work History
Education
Skills
Timeline
Generic
Terrence R. Salonga

Terrence R. Salonga

Makati,Philippines

Summary

Accomplished professional with extensive experience in learning and development, social media analysis, and team leadership. Proven success in enhancing training and assessment strategies as a trainer at Teleperformance. Expertise in public speaking, coaching, and mentoring, with roles as a social media analyst at Cognizant Technologies and team leader at Telus International. Strong project management and team-building skills, complemented by a solid background in quality assurance from Alorica Inc.

Overview

11
11
years of professional experience

Work History

Trainer for Learning and Development

Teleperformance
2024.12 - 2026.02

Social Media Analyst

Cognizant Technologies
2023.03 - 2024.01

Team-Leader

Telus International
2020.04 - 2023.01

Quality Assurance Analyst

Alorica Inc.
2017.03 - 2020.01

Subject-Matter-Expert Coach

Everise Technologies Solutions
2016.02 - 2017.01

Customer service support, and Technical support

Sykes Asia Inc.
2014.09 - 2016.01

Education

AB Mass Communication - Broadcast Journalism

University of the East-Manila
03.2016

Skills

  • Public speaking
  • Training and assessment strategy
  • Coaching and mentoring
  • Project management
  • Team building

Timeline

Trainer for Learning and Development

Teleperformance
2024.12 - 2026.02

Social Media Analyst

Cognizant Technologies
2023.03 - 2024.01

Team-Leader

Telus International
2020.04 - 2023.01

Quality Assurance Analyst

Alorica Inc.
2017.03 - 2020.01

Subject-Matter-Expert Coach

Everise Technologies Solutions
2016.02 - 2017.01

Customer service support, and Technical support

Sykes Asia Inc.
2014.09 - 2016.01

AB Mass Communication - Broadcast Journalism

University of the East-Manila
Terrence R. Salonga