

Accomplished professional with extensive experience in learning and development, social media analysis, and team leadership. Proven success in enhancing training and assessment strategies as a trainer at Teleperformance. Expertise in public speaking, coaching, and mentoring, with roles as a social media analyst at Cognizant Technologies and team leader at Telus International. Strong project management and team-building skills, complemented by a solid background in quality assurance from Alorica Inc.