TERRENCE JAY APOSTOL RODRIGO
Amadeo
Summary
Professional hospitality worker skilled in delivering exceptional dining experiences. Strong focus on teamwork and achieving high standards in fast-paced environment. Expertise in customer service, multitasking, and adapting to changing needs. Known for reliability and effective communication, ensuring guest satisfaction and smooth operation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
WAITER
OSM THOME MARITIME SEVICES
05.2019 - Current
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
WAITER
BAHIA SHIPPING SERVICES INC.
01.2016 - 01.2018
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
ASSISTANT WAITER
MAGSAYSAY MARITIME CORPORATION
01.2013 - 01.2016
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Inspected dishes and utensils for cleanliness.
SERVER/ BARTENDER
FISH & CO.
01.2012 - 01.2013
- Detail Oriented, Flexible and Adaptable especially to Time management
- Dealing and successful working with people from multiple cultures and various people from different nationalities
- Monthly FOOD ITEM and BEVERAGE ITEM inventory
- Decision making for minor mistakes which we are allow handling it
- Strong customer service with security awareness to job policies
- Maintain and checking Cleanliness Opening to Closing time specially Operation time
- Updating tables
Education
Bachelor of Science - Hotel And Restaurant Management
La Consolacion College
Caloocan City, Philippines03-2012
High School Diploma -
St. Joseph School
Gagalangin Tondo Manila03-2008
Skills
- Strong multitasking
- Time management
- Customer service
- Attention to detail
- Order taking
- Tableside service
- Fine dining
- Food station setup
Certification
- Basic Safety Training
- Ship Security Awareness Training and Seafarers with Designated Security Duties( SDSD)
- Passenger Ship Crowd Management Training
- Passenger Ship Crisis Management and Human Behaviour Training
Timeline
WAITER
OSM THOME MARITIME SEVICES
05.2019 - Current
WAITER
BAHIA SHIPPING SERVICES INC.
01.2016 - 01.2018
ASSISTANT WAITER
MAGSAYSAY MARITIME CORPORATION
01.2013 - 01.2016
SERVER/ BARTENDER
FISH & CO.
01.2012 - 01.2013
Bachelor of Science - Hotel And Restaurant Management
La Consolacion College
High School Diploma -
St. Joseph School
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