Teresse Madel Amparado
Dumaguete City
Summary
Resourceful candidate eager to utilize technical and mechanical skills. Adept at identifying and solving problems with good understanding of electrical systems, troubleshooting and repair. Flexible and adaptable with physical stamina to work in demanding environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Quality Approver
Serverplus
Remote
08.2021 - Current
- Upheld high-quality workmanship by following established guidelines and industry best practices for each task performed.
- Developed and maintained positive relationships with clients, suppliers, and contractors to foster strong partnerships and ensure future business growth.
51Talk Teacher
51talk
Dumaguete, Province Of Negros Oriental (Remote)
02.2019 - 07.2021
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
Customer Representative
Qualfon Inc. Dumaguete
02.2013 - 03.2015
- Universal Rep for 6 months, Customers retention Team for 7 months, Supervisors Group, Executive Resolutions Department & Bring your own phone dept
- For 1 year
Education
Batinguel Elementary School
Taclobo National Highschool
Bachelor of Science - Computer Engineering
Metro Dumaguete Collage
Dumaguete, Province Of Negros Oriental, Philippines06.2024
Skills
- Decision-Making
- Detail Oriented
- Microsoft Office
- Issue Resolution
- Documentation
- Critical Thinking
- Computer Proficiency
- Technical Support
- Quality Control
- Escalation management
Applied Skills
- Communicate and guide the customer to a successful troubleshooting transaction
- Socialize with other people with a pleasing approach
- Computer literate, excellent in Microsoft word, Microsoft excel, and note pad
- Experienced in Credit or Debit Card billing system
- Experience in carrier billing system
Phone Number
+6399956238782
Personal Information
Date of Birth: 12/28/94
Timeline
Quality Approver
Serverplus
08.2021 - Current
51Talk Teacher
51talk
02.2019 - 07.2021
Customer Representative
Qualfon Inc. Dumaguete
02.2013 - 03.2015
Batinguel Elementary School
Taclobo National Highschool
Bachelor of Science - Computer Engineering
Metro Dumaguete Collage