Tereso YLDESO

Senior Administrative Assistant

City Government of Santa Rosa

12.2006 - Current

Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
Supported program operations by preparing and updating documents, reports and spreadsheets.
Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
Arranged business travel details for company employees per supervisor requirements.
Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
Improved team productivity by effectively coordinating schedules, meetings, and travel arrangements for senior executives.
Managed sensitive information with utmost discretion to maintain confidentiality at all times.
Coordinated office activities and public events.
Managed electronic records database and handled all file requests.
Optimized document organization by developing a comprehensive electronic filing system that facilitated easy retrieval of information when needed.
Prepared flawless emails and other documents upon direction of immediate supervisor.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.

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