Teresita Centeno
Parañaque
Summary
Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Front Office Receptionist
Village Sports Club
Blk 13 Topman Village El Grande Tropical Avenue, Bf Homes, Las Piñas
02.2022 - Current
- Welcomed the club members and guests with friendly greeting, answered general questions, gathered nature of visit and directed to their desired sports facilities.
- Scheduled, coordinated and confirmed sports facility appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Maintained confidentiality of sensitive data to protect customer and business information.
COVID-19 Contact Tracer
Department Of The Interior Local Government
3rd Floor Parañaque City Hall Building
03.2020 - 10.2021
- Reduced COVID-19 transmission by effectively identifying and contacting exposed individuals.
- Transported or accompanied clients to scheduled health appointments or referral sites.
- Supported public health efforts by conducting thorough interviews with confirmed COVID-19 cases.
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
Promotional Brand Ambassador
Demo Power
Blk 8 Lot 1 Banahaw St. Justina Village Parañaque
03.2018 - 08.2018
- Greeted customers warmly and pleasantly answered inquiries.
- Demonstrated products to customers to illustrate features, advantages and benefits.
- Assisted customers with product selection based on individual needs and preferences.
Education
Bachelor Of Science - Business Management
STI College
Parañaque06.2020
Skills
Time Management
undefinedTimeline
Front Office Receptionist
Village Sports Club
02.2022 - Current
COVID-19 Contact Tracer
Department Of The Interior Local Government
03.2020 - 10.2021
Promotional Brand Ambassador
Demo Power
03.2018 - 08.2018
Bachelor Of Science - Business Management
STI College
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