Summary
Overview
Work History
Education
Skills
Timeline
Generic
TERESA RECIO

TERESA RECIO

SAN JOSE DEL MONTE CITY

Summary

Personable and dedicated Customer Service Representative with extensive experience in the banking industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

31
31
years of professional experience

Work History

Tier 1 Advisor

Concentrix
UP Ayala Technohub
06.2024 - Current

Handling payment protection insurance for credit cards of Lloyds Bank

Accounting Assistant

Banco de Oro
SM Fairview Quezon City
10.2008 - 04.2009
  • Responsible for ensuring completeness of checks sent out for clearing
  • Call back of transactions for the day and encoding of accounting entries in the general ledger system and generation of accounting reports
  • Accessed financial information to answer questions and gather details about specific accounts.
  • Reconciled or entered report discrepancies found in financial records.

Customer Service/Sales Assistant

Philippine Commercial International Bank
Forest Hills Novaliches Quezon City
04.2004 - 09.2008
  • Handles over-the-counter transactions including deposits, withdrawals and bills payments
  • Handles purchase and sale of foreign currency notes
  • Built and maintained client relationships through quality, personalized interactions.
  • Cross-sold bank products by answering inquiries, informing customers of new services and promotions.

Bookkeeper

Capitol Development Bank
Lagro Quezon City
10.1993 - 07.1995
  • Helped businesses keep finances in order by managing accounting ledgers and recording journal entries.
  • Prepared financial reports by collecting, analyzing and summarizing account information and trends.
  • Performed basic accounting, payroll and bookkeeping services to manage business operations.
  • Reconciled or entered report discrepancies found in financial records.

Accounting Clerk

Manufacturing Services & Trade Corporation
Roosevelt Quezon City
07.1993 - 09.1993
  • Reconciled company credit cards, expense accounts and other expenses and financial records.
  • Handled accounts receivable transactions of the firm

Education

Bachelor of Science - Accounting

University of Santo Tomas
Sampaloc Manila
05-1992

Skills

  • Attention to Detail
  • Microsoft Windows and Office
  • Customer Needs Assessment
  • Customer Service
  • Teamwork and Collaboration
  • Customer Communication and Empathy
  • Multitasking and Prioritization
  • Financial Transactions
  • Teller Support
  • Account Reconciliation
  • Bookkeeping
  • MS Office

Timeline

Tier 1 Advisor

Concentrix
06.2024 - Current

Accounting Assistant

Banco de Oro
10.2008 - 04.2009

Customer Service/Sales Assistant

Philippine Commercial International Bank
04.2004 - 09.2008

Bookkeeper

Capitol Development Bank
10.1993 - 07.1995

Accounting Clerk

Manufacturing Services & Trade Corporation
07.1993 - 09.1993

Bachelor of Science - Accounting

University of Santo Tomas
TERESA RECIO