TERCY GAÑAS
FABUL
DASMARINAS
Summary
Versatile and results-oriented professional with extensive experience in store operations and employee training, notably at UNITED K UNIOIL VENTURES. Excelled in implementing safety protocols, reducing workplace accidents, and enhancing financial accuracy. Skilled in merchandising strategies and proficient in MS Office. Demonstrated ability to improve customer satisfaction and streamline operations.
Experienced with gas station operations, focusing on enhancing service quality and operational efficiency. Utilizes skills in team management, inventory control, and customer service to create positive work environment. Track record of maintaining safety standards and providing reliable service.
Overview
22
22
years of professional experience
Work History
Gas Station Manager
UNITED K UNIOIL VENTURES
08.2011 - 12.2024
- Conducted monthly financial audits to identify and rectify discrepancies, ensuring accuracy in financial reporting.
- Implemented safety protocols that drastically reduced workplace accidents, fostering safer work environment.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
- Supervised and helped in planning inventories of the stations
- Responsible in making payrolls and contributions
- Help in bookkeeping
- Pollution Control officer of the station LLDA AND DENR
Shift Supervisor
KLIC PETRON SERVICENTER
05.2008 - 06.2011
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Enforced company policies and regulations with employees.
OFFICE STAFF
TRIKEN PETRON SERVICENTER
11.2002 - 04.2008
- Taking phone calls, messaging, respond to inquiries of client
- Responsible for handling daily staff scheduling
- Prepare invoices, billing statement, checks receipts and other documents
- Take stocks inventories and prepare requisition orders
Education
Bachelor of Science - BACHELOR OF SCIENCE IN MATHEMATICS MINOR IN EDUC.
POLYTECHNIC UNIVERSITY OF THE PHILLIPINES
STA MESA MANILA 04.2001 -
Skills
Store operations
Merchandising strategies
Employee training
Proficient with computer literate such as Ms word, Excel, Powerpoint
Timeline
Gas Station Manager
UNITED K UNIOIL VENTURES
08.2011 - 12.2024
Shift Supervisor
KLIC PETRON SERVICENTER
05.2008 - 06.2011
OFFICE STAFF
TRIKEN PETRON SERVICENTER
11.2002 - 04.2008
Bachelor of Science - BACHELOR OF SCIENCE IN MATHEMATICS MINOR IN EDUC.
POLYTECHNIC UNIVERSITY OF THE PHILLIPINES
04.2001 -
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