Teodora Maria Pîrlogea
Ploieşti
Overview
5
5
years of professional experience
Work History
Administrative Officer and Customer Service
ALMO New Learning Concept
04.2024 - Current
- Client relationship management skills to maintain professional communication with customers and maintain a high level of customer satisfaction
- Coordinating office activities and operations to secure efficiency and compliance to company policies
- Time management and prioritization skills to ensure efficient functioning of schedules and office systems.
Front Office Engineer With Spanish
Huawei
04.2022 - 04.2023
- Providing technical support to on-site technicians, ensuring an efficient workflow
- Following up on incidents escalated to next level support, interpreting and preparing technical documentation
- Working independently and within the team to maintain skills up-to-date.
Customer Care Service
EMAG
03.2019 - 08.2019
- Providing accurate, satisfactory answers to customers' inquiries and concerns
- Guiding callers through troubleshooting, navigating the company website or using the products or services
- Making sure that the customer's experience is a positive one.
Education
Faculty of Sociology And Social Work
Bucharest, Romania01.2022
High School Diploma -
Colegiul National Pedagogic Jean Monnet
Ploieşti, Romania06.2019
Skills
- Cultural sensitivity and ability to build rapport with a diverse workforce
- Visionary person, always eager to come up with new ideas
- Keeping myself calm in situations of conflict
- Client oriented and professional
- Punctuality, positivity and multi-tasking skills
- Positive and polite attitude
- Team work and good communication skills
- Organizational and time management skills
Languages
English
Advanced
C1
Spanish
Upper intermediate
B2
Romanian
Proficient
C2
Personal Information
- Height: 158 cm
- Weight: 55 kg
- Date of Birth: 2000-07-24
Timeline
Administrative Officer and Customer Service
ALMO New Learning Concept
04.2024 - Current
Front Office Engineer With Spanish
Huawei
04.2022 - 04.2023
Customer Care Service
EMAG
03.2019 - 08.2019
Faculty of Sociology And Social Work
High School Diploma -
Colegiul National Pedagogic Jean Monnet
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