Results-driven HR professional with proven skills in employee relations and conflict resolution. Committed to enhancing workplace culture and improving HR processes through strategic data analysis and compliance management.
Overview
5
5
years of professional experience
Work History
Senior HR Generalist
Ibex Global Solutions
Quezon City, Metro Manila, Philippines
04.2025 - Current
Managed employee onboarding processes to enhance new hire integration and satisfaction.
Collaborated with management on employee relations issues to foster a positive workplace culture.
Streamlined HR processes using HRIS software, improving efficiency in data management.
Facilitated conflict resolution meetings to address employee concerns and promote resolution strategies.
Conducted thorough investigations into workplace complaints, resolving conflicts fairly and efficiently while maintaining confidentiality.
Maintained up-to-date knowledge of labor laws and regulations to ensure company-wide compliance with industry standards.
Streamlined HR processes for efficiency, simplifying paperwork procedures and enhancing the overall employee experience.
Collaborated with legal counsel on employment law issues, reducing potential liabilities for the organization.
Human Resources Assistant
IT Easy Software Solutions Inc.
Quezon City, Metro Manila, Philippines
03.2023 - 04.2025
Assisted in recruitment processes by scheduling interviews and coordinating candidate assessments.
Managed employee onboarding procedures, ensuring completion of documentation and training programs.
Maintained HR database, updating employee records and ensuring data accuracy and compliance.
Supported payroll processing by verifying timesheets and handling payroll inquiries from employees.
Collaborated with team members to streamline HR workflows, improving efficiency in daily operations.
Provided guidance on company policies and procedures, addressing employee questions effectively.
Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
Organized training sessions and development workshops to promote continuous learning among staff members.
Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
Answered and redirected incoming phone calls for office.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Supported HR Manager in strategic planning sessions focused on organizational development and growth.
Screened applicant resumes and coordinated both phone and in-person interviews.
Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
Delivered friendly assistance with new hires throughout interviewing and hiring process.
Maintained compliance with federal and state labor laws by conducting regular audits of HR practices and documentation.
Facilitated open lines of communication between management and staff, fostering a positive work environment.
Collaborated with department managers on workforce planning strategies to identify staffing needs within their teams accurately.
Organized company-wide events for team building purposes, boosting overall morale among employees.
Provided assistance during annual performance review processes, collecting data to help inform evaluations and goal setting initiatives.
Organized team-building events, boosting morale and fostering collaborative work environment.
Created job descriptions on boards for vacant jobs.
Participated in recruitment and selection process for new hires.
Updated and maintained employee attendance records.
Human Resources Assistant
Golden Win Empire Marketing Corporation
Valenzuela, Metro Manila, Philippines
03.2021 - 09.2022
Filed paperwork, sorted, and delivered mail and maintained office organization.
Created and completed personnel action forms for hires, terminations, title changes and terminations.
Supported payroll processing, ensuring accurate and timely salary distribution.
Streamlined administrative tasks, such as scheduling and document management, to improve HR department efficiency.
Managed confidential employee records, safeguarding personal and professional information.
Addressed employee grievances, facilitating conflict resolution and maintaining positive work atmosphere.
Supported payroll processing by verifying timesheets and handling payroll inquiries from employees.
Answered and redirected incoming phone calls for office.
Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.
Updated and maintained employee attendance records.
Education
Bachelor of Science - Psychology
Manila Central University, Caloocan City, Metro Manila, Philippines
04-2019
Skills
HR policies and procedures
Diversity and inclusion
Building morale
Exit interviews
Organizational development
Data analysis skills
Employee retention
Employee relations management
Employment law
Process improvement recommendations
Labor relations
Conflict resolution tactics
HRIS applications proficient
Willingness to learn
Timeline
Senior HR Generalist - Ibex Global Solutions
04.2025 - Current
Human Resources Assistant - IT Easy Software Solutions Inc.
03.2023 - 04.2025
Human Resources Assistant - Golden Win Empire Marketing Corporation
03.2021 - 09.2022
Manila Central University - Bachelor of Science, Psychology
Senior HR Generalist at PrimeSource Building Products (acquired The Wolf Organization, LLC)Senior HR Generalist at PrimeSource Building Products (acquired The Wolf Organization, LLC)