Sydney Louise Banta
Metro Manila,Philippines
Summary
Customer-focused, successfully contributing to company profits by improving team efficiency and productivity. Skilled at effective negotiations and upselling techniques. Utilises excellent organisational skill to enhance efficiency and lead teams to achieve outstanding sales. Confident, successful at increasing monthly revenue using insightful marketing strategies and aggressive product development. Skilled at understanding customer and employee requests and meeting needs. Furthers success by strengthening staff training, streamlining internal systems and facilitating sales techniques. With vast experience in effective and efficient operations. Displays outstanding knowledge and practical expertise to provide exceptional all-round service.
Overview
9
9
years of professional experience
Work History
Cook
Al Dhandhani
Kalba Sharjah, United Arab Emirates
04.2025 - 07.2026
- Maintained clean, safe environment by adhering to sanitation and safety requirements.
- Maintained high standards of hygiene and cleanliness in the kitchen, following food safety regulations.
- Checked food and ingredients for freshness and weighed, mixed and prepped materials before cooking meals.
- Coordinated work of kitchen helpers keeping spaces clean, stocked and tidy.
- Cultivated a positive and friendly atmosphere by engaging with customers and team members. towards customers and fellow team members.
Loans Collection Agent
Voice Expert Solutions
Valenzuela City, Philippines
12.2023 - 03.2025
- Achieved debt collection targets in line with agreed deadlines.
- Chased up overdue payments to offer assistance in difficult situations and set up payment plans.
- Communicated with debtors in writing, in person, or by phone.
- Scheduled late payments based on debtors' financial situation and company policy.
- Documented value of debt collections and updated customer balances to reflect clearance or new totals.
Marketing Associate
Inteluck Corporation
Makati , Philippines
04.2020 - 12.2023
- Developed and implemented marketing campaigns tailored to target demographics, significantly increasing brand awareness.
- Managed budget allocation for marketing projects, ensuring cost-effective resource utilisation.
- Demonstrated outstanding communication and people skills, building productive relationships with marketing networks.
- Evaluated new marketing technologies and platforms, integrating innovative tools to stay ahead of industry trends.
- Created and implemented high-performing social media marketing campaigns, increasing engagement and social interaction.
Car Park Cashier
DMCI
Mandaluyong, Philippines
12.2017 - 05.2019
- Handled cash, credit card, and voucher payments, maintaining accurate financial records.
- Processed payments by cash, cheque, or card to complete transactions.
- Maintained clean, tidy and organised checkout areas.
- Calculated and provided accurate change to customers after transactions.
Education
Diploma of Higher Education - Information Technology
Polytechnic University of the Philippines
Santa Mesa, 0001-2020
Skills
- Payment processing
- Data documentation
- Conflict resolution
- Campaign development
- Budget management
- Problem solving
- Hospitality service expertise
Timeline
Cook
Al Dhandhani
04.2025 - 07.2026
Loans Collection Agent
Voice Expert Solutions
12.2023 - 03.2025
Marketing Associate
Inteluck Corporation
04.2020 - 12.2023
Car Park Cashier
DMCI
12.2017 - 05.2019
Diploma of Higher Education - Information Technology
Polytechnic University of the Philippines