Sweet Grace Marquez
Paniqui, Province of Tarlac
Summary
Diligent Bookkeeper with solid background in maintaining accurate financial records and managing accounts payable/receivable. Demonstrated ability to streamline processes and ensure compliance with all regulatory requirements. Proven expertise in using QuickBooks and Excel to enhance financial reporting and support decision-making.
Overview
6
6
years of professional experience
Work History
Accounting Bookkeeper
Cloudstaff
06.2024 - 06.2025
- Reconciled and corrected issues with financial records.
- Established QuickBooks accounting system to reflect accurate financial records.
- Recorded deposits, reconciled monthly bank accounts and tracked expenses.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
- Inspected account books and recorded transactions.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Record day-to-day transactions to Quickbooks and Xero
- Creating vendor bills
- Track Accounts Payable and Accounts Receivable weekly.
- Oversaw accounts and financial reporting for different clients.
Executive Assistant/Accounting Bookkeeper
Hiresmart Solution
11.2023 - 05.2024
- Manage Accounts Payable and Receivable
- Verify and creating report for Accounts Payable and Receivable weekly using QuickBooks
- Creating vendor bills
- Processing credit card, Checking Accounts, online transfer payments to vendors
- Recording transactions, Expenses using QuickBooks
- Reconciling bank and credit card accounts weekly and monthly.
- Resolved discrepancies and documentation issues by calling vendors.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Generated invoices upon receipt of billing information and tracked collection progress.
Junior Accountant
Delegate CX PH
07.2022 - 10.2023
- Accurately performed daily cash functions, including A/P and A/R tracking, expense management and various reconciliations.
- Posted accounts receivable payments made by cash, cheque or credit card payments.
- Used Syncore accounting software to perform bookkeeping, invoicing and bank reconciliations.
- Reconciled bank accounts and credit card statements to address financial expenditures.
- Reviewed invoice payment applications, providing feedback and inputting data into Syncore.
- Prepared bank reconciliations on monthly basis to identify potential discrepancies between company records and bank statements.
- Matched Purchase orders to invoices to ensure accuracy
Travel Specialist
Teletech
01.2022 - 05.2022
- Answering Inbound Calls from different countries Assist customer regarding their hotel, car and flight reservations Processing refund of payment Providing information about reservations of customers Cancelling reservations Processing schedule change for flight schedule.
- Researched and investigated different travel destinations using online resources or travel guides to provide various options for customers.
- Researched information regarding travel prices, customs and weather conditions to provide thorough information to customers.
Customer Service Representative
Alorica
11.2020 - 01.2022
- Answering Inbound calls from different countries.
- Addressed customer service enquires quickly and accurately.
- Guaranteed first-class customer service, enthusiastically anticipating and catering to customer needs and requirements.
- Processed and issued product orders and service upgrades for customers.
- Input customer information, call notes and personal data onto internal database.
- Addressed technical difficulties by quickly identifying and troubleshooting customer issues to achieve timely first-time resolution.
- Processed cash and card payments during busy shopping periods, limiting customer wait times.
- Oversaw customer account inquiries, accurately providing information to resolve service complaints and guarantee customer satisfaction.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Accounting Bookkeeper
My Office Space
02.2020 - 05.2021
- Bank Reconciliation using QuickBooks
- Tracking expenses and Inventory
- Maintained accounts receivable documentation electronically and on paper.
- Processed online transfers and payments.
- Reconciled bank and credit card accounts weekly, monthly and quarterly.
- Charged expenses to appropriate accounts, evaluating transactions and recording entries.
- Researched and resolved collections and billing disputes with tact and efficiency.
- Verified credit posting transactions and reconciled journal entries to balance financial accounts.
- Received, processed and reconciled invoices in financial management system and generated timely payments.
- Oversaw accounts and financial reporting for over 1-10 clients.
Intern
University of the Philippines Baguio
01.2019 - 04.2019
- Supply and Property Management Office, Inventory count Tracking inventories and check if there are missing Check prices of inventory if accurate Balancing Financial Statements and Inventory
- Registered information on database to preserve accurate details.
- Participated in meetings and recorded minutes to maintain proper documentation.
- Collaborated with management and team members on end-to-end project needs, organizing materials, facilitating communication and proofreading work.
- Filed physical and digital copies of important documents to maintain accurate and consistent records.
Education
Bachelor of Science - Accountancy
Tarlac Christian College
Tarlac City2022
Bachelor of Science - Management Accounting
St. Louis University
Baguio City2020
Associate - Accounting Technology
St. Louis University
Baguio City2019
Skills
- Bank reconciliation
- Invoice processing
- Xero proficiency
- Accounts receivable
- Accounts payable
- Expense tracking
- QuickBooks expertise
- Accounting and bookkeeping
- Time management
- Vendor relationship management
Timeline
Accounting Bookkeeper
Cloudstaff
06.2024 - 06.2025
Executive Assistant/Accounting Bookkeeper
Hiresmart Solution
11.2023 - 05.2024
Junior Accountant
Delegate CX PH
07.2022 - 10.2023
Travel Specialist
Teletech
01.2022 - 05.2022
Customer Service Representative
Alorica
11.2020 - 01.2022
Accounting Bookkeeper
My Office Space
02.2020 - 05.2021
Intern
University of the Philippines Baguio
01.2019 - 04.2019
Bachelor of Science - Accountancy
Tarlac Christian College
Bachelor of Science - Management Accounting
St. Louis University
Associate - Accounting Technology
St. Louis University
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