Suzy May Estrelladas Baranda
Bachelor Of Science In Environmental Science
NIA Valencia, Province Of Bukidnon
Summary
Proven team leader and dedicated professional with a history at Quaerito Qualitas Inc, adept in customer service and teamwork. Excelled in enhancing customer satisfaction and loyalty, while efficiently managing inventory and sales processes. Demonstrated reliability by consistently meeting sales targets and improving pharmacy operations, showcasing a blend of hard and soft skills vital for dynamic retail environments.
Overview
16
16
years of professional experience
Work History
Retail Store Assistant (Team Captain)
Quaerito Qualitas Inc (Globe Telecom Inc.)
10.2014 - 10.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
Pharmacist Assistant /Stock Associate
Rose Pharmacy Inc.
05.2008 - 10.2014
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Provided excellent customer service during high volume periods, effectively managing multiple tasks simultaneously.
- Maintained a clean and organized work environment, adhering to strict hygiene protocols for optimal patient care.
- Counted and labeled prescriptions with correct item and quantity.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Implemented procedures to reduce errors, improving overall pharmacy operations safety standards.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Education
Bachelor of Science - Environmental Science
Central Mindanao University
Maramag, Province Of Bukidnon, Philippines 04.2001 -
Skills
Customer service
Teamwork
Teamwork and collaboration
Reliability and punctuality
Timeline
Retail Store Assistant (Team Captain)
Quaerito Qualitas Inc (Globe Telecom Inc.)
10.2014 - 10.2024
Pharmacist Assistant /Stock Associate
Rose Pharmacy Inc.
05.2008 - 10.2014
Bachelor of Science - Environmental Science
Central Mindanao University
04.2001 -
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