Susan Subido
Highly Energetic, Enthusiastic, And Compassionate Professional With Experience In Hospital Care For The Elderly, Chronically Ill, And Psychiatric Patients. Over Three Years Of Experience As A Guest Room Attendant In A 4-star Hotel In Japan, Providing Exceptional Service And Maintaining High Standards Of Cleanliness And Guest Satisfaction.
Irving, Texas
Summary
Proven track record of enhancing guest and patient satisfaction at notable employers like American Airlines, showcasing a strong work ethic and fluency in Japanese and Tagalog. Excelled in creating clean, organized environments and providing compassionate support, significantly improving community and guest experiences. Demonstrates safety awareness and exceptional interpersonal skills.
Overview
9
9
years of professional experience
Work History
Public Space Attendant
American Airlines
06.2023 - Current
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
Guestroom Attendant
Benchmark Deloitte Hospitality Hotel
07.2022 - 03.2023
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
Psychiatric Nursing Assistant
Shinoda Mori Hospital
08.2020 - 10.2020
- Created a sense of community among patients through organized activities and events that encouraged socialization and mutual support during treatment periods.
- Supported patients'' emotional well-being, providing compassionate listening and empathetic responses during difficult moments.
- Demonstrated adaptability by adjusting quickly to changes in patient needs or staffing levels within a fast-paced clinical environment.
- Promoted a culture of healing by consistently demonstrating empathy, patience, and understanding towards all patients regardless of their diagnoses or backgrounds.
Nursing Assistant
Jiseikai Maeno Hospital
09.2019 - 04.2020
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Guest Room Attendant
Tokyo Tobu Hotel
03.2016 - 06.2019
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Replenished guest room water glasses, toiletries, and paper products.
- Prioritized tasks effectively during peak occupancy periods to maximize productivity and meet deadlines.
Education
Far Eastern University
Philippines 04.2001 -
Skills
Safety awareness
Japanese (Fluent)
Tagalog (Fluent)
Strong Work Ethic
Timeline
Public Space Attendant
American Airlines
06.2023 - Current
Guestroom Attendant
Benchmark Deloitte Hospitality Hotel
07.2022 - 03.2023
Psychiatric Nursing Assistant
Shinoda Mori Hospital
08.2020 - 10.2020
Nursing Assistant
Jiseikai Maeno Hospital
09.2019 - 04.2020
Guest Room Attendant
Tokyo Tobu Hotel
03.2016 - 06.2019
Far Eastern University
04.2001 -
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