SUSAN MAREVILLA ANNE DEL ROSARIO

• Provided support across all HR functions to enhance operational effectiveness
• Promoted employee engagement initiatives
• Advised managers on employee relations, disciplinary actions, and policy interpretation.
• Led engagement initiatives to strengthen retention, morale, and organizational culture.
• Facilitated performance management discussions, coaching plans, and succession planning reviews.
• Partnered with business leaders to align workforce strategies with operational and talent objectives.
• Resolved complex HR cases with balanced, timely recommendations for leadership decisions.
• Coordinated labor compliance activities and ensured adherence to employment regulations.

• HR Support Hiring for 2 Sub-Groups (Global Business Support Inc., and Metrocare Health Systems)
• Managed recruitment coordination, interview scheduling, and onboarding support for diverse business units.
• Maintained employee records, personnel files, and HRIS data with high confidentiality and accuracy.

• MPR - Manpower Planning & Recruitment (End to End Recruitment)
• Led end-to-end recruitment for high-volume roles, aligning sourcing, screening, and hiring needs with workforce requirements.
• Conducted structured interviews and initial assessments to evaluate skills, fit, and role readiness.
• Coordinated interview schedules, pre-employment requirements, and offer processing to support timely hiring decisions.
• Partnered with hiring managers to align position requirements, selection criteria, and recruitment priorities.
• Streamlined applicant tracking records and candidate updates to maintain accurate recruitment workflow documentation.

• Facilitated human capital delivery processes
• Coordinated new hire orientation to enhance onboarding experience and ensure smooth transition for new employees.
• Case Management
• Facilitated HR policy communication, reinforcing consistent application across departments.
• Prepared letters and notices for employees to ensure clear communication of policies and procedures.
• Managed return to work notices to facilitate employee reintegration and compliance with company policies.
• Coordinated team-building activities

· Managed employee benefits administration

· Processed new hire paperwork to ensure compliance and timely onboarding

· Prepared job offer kits, company IDs, and healthcare & insurance forms for new employees

· Conducted exit interviews for departing employees

· Handled distribution of final paychecks