Sulpicio Modesto Colles III
Calamba City
Summary
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
11
11
years of professional experience
Work History
Operations Manager
Afni
01.2024 - Current
- Developed systems and procedures to improve operational quality and team efficiency
- Analyzed and reported on key performance metrics to senior management
- Developed and implemented strategies to maximize customer satisfaction
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
Operations Manager
Telus International
05.2023 - 01.2024
Operations Manager
Valor Global
11.2021 - 04.2023
Business Supervisor
Iqor
02.2018 - 09.2021
Customer Service Representative/ Sales Representative
Convergys Philippines
07.2016 - 01.2017
Sales Representative
SPI Global
03.2014 - 06.2016
Education
Bachelor in Business Administration - Management
Polytechnic University of the Philippines
Sta Mesa, ManilaHigh School Diploma -
Gulod National High School
Gulod, CabuyaoSkills
- Communication
- People Management
- Time Management
- Problem Solving
- Decision Making
- Performance monitoring
Languages
English
Tagalog
Personal Information
- Date of Birth: September 3, 1988
- Gender: Male
- Nationality: Filipino
- Marital Status: Single
NON BPO EXPERIENCE
FREELANCE WARDROBE/STYLIST
ABSCBN
- Be Careful With My Heart
- Ina, Kapatid, Anak
- Maalaala Mo Kaya
- Batang Quaipo
TV5
- Pinoy Samurai
- Wow Mali
- Babaeng Hampaslupa
- Tukhang
GMA
- Love and Lies
- Babangon ako't dudurugin kita
NET25
- 5 Girls and a Dad
ART DIRECTION
- Dangwa
- Bayan ko
- D'Originals
FREELANCE TALENT COORDINATIOR FOR EVENTS
STAGE MANAGER FOR EVENTS
Timeline
Operations Manager
Afni
01.2024 - Current
Operations Manager
Telus International
05.2023 - 01.2024
Operations Manager
Valor Global
11.2021 - 04.2023
Business Supervisor
Iqor
02.2018 - 09.2021
Customer Service Representative/ Sales Representative
Convergys Philippines
07.2016 - 01.2017
Sales Representative
SPI Global
03.2014 - 06.2016
High School Diploma -
Gulod National High School
Bachelor in Business Administration - Management
Polytechnic University of the Philippines
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