Steven Danks

Responsible for the delivery of a safe reliable , compliant and efficient Hong Kong line maintenance operation for the Cathay Pacific, Cathay Dragon and the Air Hong Kong fleets

Manager responsible for managing the Engineering functions with the Cathay Pacific Integrated Operations Centre, for the Maintenance Planning and Transit Operations teams.

Responsible for line maintenance budget spend with two major HKG MRO's.

Support negotiations and implementation of a new Hong Kong line maintenance contract with a leading MRO, including the development of KPI's measuring operational outcomes.Chair regular monthly KPI meetings with MRO's

• Responsible for the transit operation of all Cathay group airlines at Hong Kong International Airport. key focal point between Cathay pacific and all maintenance related service providers to ensure most efficient operation is provided
• Working with both internal CX departments and external customer suppliers HAECO / CASL / AHK to understand needs and provide excellent service to support continuous 24/7 operation .
• Chair monthly KPI meetings with MROs ensuring key contractual requirements are fulfilled
• Maintain the Line Maintenance budget and ensure all costs are budgeted and accounted
• Oversight of Line Maintenance Non routine task vetting from customers invoices
• Identified issues, analyzed information and provided solutions to problems.
• Oversight of all maintenance requirements on a daily basis for the fleets of Cathay Pacific Cathay/Dragon and Air Hong Kong
• Close working relationship on daily basis with Hong Kong MROs - HAECO & CASl
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Used coordination and planning skills to achieve results according to schedule.
• Exceeded goals through effective task prioritization and great work ethic.
• Offered friendly and efficient service to all customers, handled challenging situations with ease.

Project leader for the initial set up of the maintenance control planning team within the maintenance control environment of CX Engineering back in 1997 at Kai Tak in preparation for move to new dedicated IOC 24/7 control centre located at CLK new airport

Responsible for the line maintenance planning team working 24/7 shifts to support the daily operation of Cathay Pacific / Dragonair / Air Hong Kong fleets , oversight of all line maintenance activities , liaising with MRO's to provide adequate capacity required to support the scheduled maintenance requirements both in HKG and line stations worldwide.

Extensive planning knowledge of both Boeing 747-200/300/400/ 800 , B777-200/B777-300 fleets and Airbus A330/A340-300/600 A320/A321 A350-900/1000 & A306 fleets

Gulf Tech Planning engineer working in maintenance control looking after A320/A340/B767 aircraft types. Responsibility for shift working 24/7 and all line maintenance checks for Gulf Air . Liaising with line stations worldwide to provide adequate capacity in line with scheduled maintenance plan, and close coordination with main base in Abu Dhabi GAMCO

Managed disruption/ AOGs within GF fleet to ensure schedule impact was at all times minimized.

July 1994 - Part of a British Airway team of technical representatives seconded to GAMECO / Guangzhou to oversight and train local staff in all aspects of aircraft maintenance production planning and control for the fleet of China Southern Airlines types included 737-200/300/500. B757/B767

Jan 1992 - 3rd Party maintenance production planning representative responsible to manage 3rd party maintenance inputs from initial quotation of maintenance check up until completion of maintenance input in LHR. Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.

Jan 1990 - Planning engineer looking after both base maintenance and line maintenance activities for British Airways fleet including BAC1-11/ B737-200/300/400, 757/767, A320, L1011, responsibility for maintenance package preparation, production control , resource management, and cost control, other duties included overseas representative to support BA maintenance being performed away from main base

Mar 1987 Workshop licensed composite structures engineer performing oversight of all components within workshops requiring overhaul or repair, also responsible to support AOG recovery when composite repairs required