Dedicated delivery driver with a proven track record at Metro Retail Stores Group Inc. Skilled in GPS navigation and customer service, ensuring timely and safe deliveries. Recognized for maintaining a clean driving record and fostering teamwork, contributing to efficient operations and high customer satisfaction. Committed to quality assurance and problem-solving in dynamic environments.
Hi, I’m
STEVE MAGALSO
Driver
Southern Leyte
Summary
Overview
14
years of professional experience
Work History
Metro Retail Stores Group,Inc.
Delivery Driver
01.2016 - Current
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Managed customer inquiries and complaints in polite and professional manner.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Delivered packages to customer doorsteps and business offices.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
- Expedited deliveries to meet customer deadlines and requirements.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
Ace Promotion and Marketing Corp.
Merchandiser
01.2013 - 01.2015
Job overview
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Updated pricing and signage to complete product displays and educate customers.
- Enhanced customer satisfaction by providing product knowledge and recommending suitable items based on individual needs.
- Inspected merchandise for quality and arranged proper display location on floor.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Assisted customers in locating desired items or suggesting suitable alternatives when necessary, contributing to an elevated shopping experience.
- Boosted sales by implementing effective merchandising strategies and visually appealing displays.
- Contributed to a safe and welcoming shopping environment by adhering to store policies, addressing potential hazards, and maintaining clean, orderly merchandise displays.
- Ensured optimal stock levels to meet customer demand, conducting regular inventory assessments.
- Optimized visual merchandising to create compelling product presentations that attracted and retained customers.
Metro Retail Stores Group,Inc.
Sales Associate
07.2012 - 12.2012
Job overview
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Answered customer questions about sizing, accessories, and merchandise care.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Ichon National High School Ichon Macrohon Southern Leyte
High School Diploma
09-2005
University Overview
Skills
Teamwork and collaboration
Vehicle maintenance
Commercial driving
Teamwork and collaboration
Timeline
Delivery Driver
Metro Retail Stores Group,Inc.
01.2016 - Current
Merchandiser
Ace Promotion and Marketing Corp.
01.2013 - 01.2015
Sales Associate
Metro Retail Stores Group,Inc.
07.2012 - 12.2012
Ichon National High School
High School Diploma