STEPHIE MARIE TAJANLANGIT
Prk. Talutog, Dulao, Bago City
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
8
8
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Customer Service Representative
Fair Trade Outsourcing Inc.
Bacolod
2020.05 - 2023.06
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Answered constant flow of customer calls with minimal wait times.
Administrative Assistant
MANULIFE PHILS.
Bacolod City
2019.07 - 2020.05
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Scheduled office meetings and client appointments for staff teams.
Project Manager
Delcom Systems and Solutions Corp
Bacolod City
2017.07 - 2019.07
- Achieved project deadlines by coordinating with contractors to manage performance.
- Planned, designed, and scheduled phases for large projects.
- Developed and initiated projects, managed costs, and monitored performance.
Education
Bachelor of Science - Mechatronics Technology
Technological University of The Philippines
2013.04 - 2017.04
High School Diploma -
Sum-ag National High School
2009.04 - 2013.04
Skills
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Certification
ACE - Adobe Certified Expert, Photoshop
Timeline
Customer Service Representative
Fair Trade Outsourcing Inc.
2020.05 - 2023.06
Administrative Assistant
MANULIFE PHILS.
2019.07 - 2020.05
ACE - Adobe Certified Expert, Photoshop
2019-01
Project Manager
Delcom Systems and Solutions Corp
2017.07 - 2019.07
Bachelor of Science - Mechatronics Technology
Technological University of The Philippines
2013.04 - 2017.04
High School Diploma -
Sum-ag National High School
2009.04 - 2013.04
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