Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Panasiatic Solutions
Bacolod City, Province Of Negros Occidental
05.2024 - 07.2024
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Customer Service Representative
Soundbox Ltd Inc.
Bacolod City, Province Of Negros Occidental
04.2022 - 11.2022
Offered advice and assistance to customers, paying attention to special needs or wants.
Participated in team meetings and training sessions to stay informed about product updates and changes.
Bar Waiter
Puesto Pub Resto Bar
Bacolod City, Province Of Negros Occidental
06.2019 - 11.2019
Maintained clean and organized bar area.
Served alcoholic and non-alcoholic beverages in bar environment.
Anticipated guest needs and provided proactive service.
Maintained a positive, professional demeanor even during high-pressure situations, promoting a team-oriented work environment.
Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
Education
High School Diploma -
Romanito Sr. National High School
Bacolod City, Province Of Negros Occidental, Philippines
2018
Rizal Elementary School
Bacolod City, Province Of Negros Occidental, Philippines