Stephen Rivera
Chef / Cook
City Of San Fernando
Summary
Results-driven Operations Manager with expertise in problem-solving, operations management, and customer service. Proven ability to enhance workforce productivity through effective training and process improvements.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Pastry Chef
Imang Nene Fast Food and Casual Dining
07.2016 - 11.2018
- Developed and executed a variety of pastry recipes, ensuring high-quality presentation and taste.
- Trained junior staff on pastry techniques and kitchen safety protocols.
- Managed inventory of ingredients, minimizing waste through effective stock rotation.
- Collaborated with kitchen team to streamline dessert service during peak hours.
CEO
CHIX Wings and Beers
12.2018 - 03.2020
- Directed strategic initiatives to enhance brand presence and customer engagement within the competitive food service market.
- Cultivated partnerships with local suppliers to ensure high-quality product sourcing and sustainability practices.
- Implemented operational improvements that streamlined workflows, reducing overhead costs while maintaining quality standards.
Operations Manager
Chick-en-Go
11.2024 - 12.2025
- Implemented staff training programs to enhance operational skills and ensure compliance with safety protocols.
- Analyzed performance metrics to identify areas for process improvement and increase operational effectiveness.
- Coordinated scheduling and staffing to optimize workforce productivity during peak hours.
Education
Bachelor of Science - Culinary Arts
04.2001 -
High School Diploma -
04.2001 -
Skills
Operations management
Problem-solving
Customer service
English proficiency
Willing to learn
Friendly, positive attitude
Timeline
Operations Manager - Chick-en-Go
11.2024 - 12.2025
CEO - CHIX Wings and Beers
12.2018 - 03.2020
Pastry Chef - Imang Nene Fast Food and Casual Dining
07.2016 - 11.2018
San Lorenzo Ruiz Center of Studies And Schools - High School Diploma,
04.2001 -
NorthPoint - Bachelor of Science, Culinary Arts
04.2001 -