Summary
Overview
Work History
Education
Skills
Timeline
Generic
STEPHEN EIMAN

STEPHEN EIMAN

Tubungan

Summary

With over 12 years of experience in SEO, cold calling, appointment setting, and lead generation across industries such as solar, auto insurance, real estate, and Google AdWords, I am a seasoned professional in sales, customer service, and business development. I specialize in building client relationships, strategic account management, and executing targeted lead generation campaigns. My background includes extensive experience in customer support, sales, and advertising, with a strong commitment to exceeding revenue goals and delivering exceptional service.

Overview

8
8
years of professional experience

Work History

Sales Representative & Consultant

Freelance
09.2024 - 11.2024
  • Company Overview: Healthcare Sales for Diabetic Care (CGM Devices)
  • Educated diabetic patients and caregivers on the benefits and usage of continuous glucose monitoring (CGM) devices, emphasizing health management and convenience
  • Conducted needs assessments to understand individual patient requirements and recommended suitable CGM products
  • Generated leads through cold calling and social media outreach, qualifying potential customers and providing consultations tailored to their needs
  • Managed the entire sales process, from initial outreach and product demonstration to follow-up and post-sales support
  • Ensured customers understood insurance coverage options, assisting with documentation for insurance claims and billing inquiries
  • Built and maintained relationships with clients, providing ongoing customer support and troubleshooting device issues as needed
  • Healthcare Sales for Diabetic Care (CGM Devices)

Leads Generation Specialist – Facebook Leads, AdWords, Area Expansion

411 Locals
07.2022 - 09.2024
  • Conducted cold calls to generate leads, qualify prospects, and transfer potential clients to closers for sales completion
  • Collaborated across departments to support sales and manage lead generation quality

Sales Representative – T-Mobile Support

NEARSOL
10.2021 - 04.2022
  • Addressed customer inquiries regarding account management, billing, and technical support
  • Supported product recommendations, upselling, and cross-selling to enhance customer satisfaction and increase sales
  • Retained customers by offering solutions, discounts, and alternative plans to meet their needs

Advertising Specialist

Hinduja Global Solutions
02.2019 - 08.2021
  • Conducted market research to identify target areas, developed advertising strategies, and collaborated with clients to refine campaigns
  • Analyzed data to assess advertising effectiveness and made adjustments for improved reach and impact

Customer Service Specialist

TELETECH / NEARSOL
06.2016 - 01.2019
  • Handled inbound and outbound calls, supporting patients, healthcare providers, and insurance companies with inquiries, claims, and appointment scheduling
  • Assisted with billing inquiries, documentation, and privacy-compliant information management
  • Coordinated with various departments to resolve complex issues, ensuring comprehensive patient support

Education

Bachelor of Elementary Education -

Iloilo Science and Technology University

Skills

  • Customer Service & Sales
  • Lead Generation & Cold Calling
  • Communication
  • Technical Proficiency
  • Problem-Solving & Adaptability
  • Marketing & Advertising
  • Sales strategy development
  • Objection handling

Timeline

Sales Representative & Consultant

Freelance
09.2024 - 11.2024

Leads Generation Specialist – Facebook Leads, AdWords, Area Expansion

411 Locals
07.2022 - 09.2024

Sales Representative – T-Mobile Support

NEARSOL
10.2021 - 04.2022

Advertising Specialist

Hinduja Global Solutions
02.2019 - 08.2021

Customer Service Specialist

TELETECH / NEARSOL
06.2016 - 01.2019

Bachelor of Elementary Education -

Iloilo Science and Technology University
STEPHEN EIMAN