Summary
Overview
Work History
Education
Skills
Personal Information
Knowledge And Competencies
Timeline
Generic
STEPHEN C. LU

STEPHEN C. LU

Paranaque City

Summary

Dynamic, top-performing professional with excellent communication and interpersonal skills and a reputation for authenticity and congeniality, along with solid academic credentials and a keen business instinct Immersion in the hospitality industry of the Philippines’ most popular Island destinations as an establishment manager has given him a frame of reference for marketing demographics, including preferences regarding social activities and functions, establishment ambience and experiential features A history of planning and executing marketing/advertising plans that encompass print, online and broadcast media communications Event staging background brought vast experience in conceptualizing, planning, organizing tours – local and international plus executing major festival events, which required expertise in event promotions, sponsorship marketing, people coordination and stage direction. Entertainment industry experience as a major label recording artist (Polygram Philippines), including engagements as product endorser for SAN MIGUEL BEER and Hammerhead Jeans & Shirts. Engagements with both international and local entertainment and radio networks such as MTV, Channel V, NU107 and PROBE Productions for event and media promotions Established sponsorship relations with FORTUNE 500 companies like San Miguel Corporation, McDonalds, URC, and UNILAB for event support Insightful and savvy at conceptualizing and developing events and marketing strategies gleaned directly from consumer experiences Knowledgeable in hotel revenue management and resort management; expertise includes experience in restaurant and bar operations, along with a rich background in island venue hospitality business networking in both Puerto Galera, Mindoro Oriental, Boracay Island & Siargao Island Adept at assessing problems and instituting solutions that improve workplace efficiency, morale and sales revenues Managed operations of a Philippine furniture export manufacturing company with annual sales of $500,000 and a workforce of up to 100 employees.

Overview

37
37
years of professional experience

Work History

MANAGING PARTNER/GENERAL MANAGER

FRATELLI’S PIZZA SIARGAO
09.2022 - Current
  • Spearheaded the opening of a boutique pizzeria in a premier tourist destination, capitalizing on the resurgence of tourism following the COVID-19 pandemic
  • Successfully navigated the challenges of post-pandemic reopening, delivering an exceptional dining experience for both locals and international visitors
  • Managed day-to-day operations, including staffing, inventory, customer service, and marketing strategies to build a loyal customer base

OWNER/MANAGING DIRECTOR

LOUDHOUSE MUSIC AND VIDEO INC.
01.1994 - Current
  • Organized extensive musical tours as a recording artist and producer in both local and international markets
  • Conceptualizing, planning, marketing and executing well-publicized major festival events such as the 1995 to 1997 PUERTO GALERA MUSIC & SPORTS FESTIVAL
  • Organized and staged the first beach football tournament via the PUERTO GALERA SUMMER FESTIVAL, which led to participation in other related events such as being the official representative of the BEACH FOOTBALL ASSOCIATION OF THE PHILIPPINES to the Boracay Inter Resort Beach Football Cup
  • Managing political and organizational public meetings, with responsibilities that included mobilizing and coordinating logistical matters to attain the objectives of the assembly
  • Directed special projects for MTV Asia
  • Major label album production projects for bands such as P.O.T., Orphan Lily, Rizal Underground
  • Managed the business affairs and bookings for various major label recording artists, including STIFF LU (Solo Artist), RIZAL UNDERGROUND, TROPICAL DEPRESSION and THE BREED
  • Production of music videos and corporate AVP projects for: RIZAL UNDERGROUND, ABS-CBN NEWS; MACROASIA CORPORATION, MTV ASIA and others

MANAGING PARTNER/GENERAL MANAGER

KASBAH BAR AND RESTAURANT
10.2010 - 04.2019
  • The management of a prestigious, high-end restaurant located at the stunning end of Station One Boracay Island presents challenges that call for increased competitiveness and creative solutions
  • Under this administration, Kasbah collaborated with Island based Chef’s to showcase alternative menu items and also opened a new venue for live performances featuring select artists such as NOLI AURILLO, DESTA HAILE, CHICKOY PURA, KATE TORRALBA, etc...
  • Increased overall sales consistently by 30% from the same period year after year by upgrading service standards, infusing new entertainment features, using clever marketing methods and applicable promotional ideas & opening up to new markets
  • Commitment to more innovative business and marketing model of combining creativity & marketing strategy within the framework of an educated knowledge of the consumers
  • Pragmatic in the application of such knowledge and appreciation of meaningful consumer insights unique to Boracay locals and tourists

RESORT MANAGER

MANDALA SPA AND VILLAS
02.2010 - 08.2010
  • The Resident Management of this award-winning resort presents the responsibility of maintaining the highest standards by ensuring the delivery of services and good quality of the resorts amenities
  • To supervise the operations and maintenance of 12 luxury villas
  • To oversee staff and crew operations (including front office, reservations and housekeeping)
  • To direct operations of Prana, the resort’s vegetarian restaurant by ensuring the quality and availability of food items; and managing food and beverage staff including cooks and waiters
  • To administrate 2.5 hectares of property (including gardening, maintenance and security)

RESORT AND SALES MANAGER

DOLPHINBAY BEACHFRONT AND DIVE RESORT
10.2008 - 07.2009
  • The Resort and Sales Management of Dolphinbay Beachfront and Dive Resort, which had been a private retreat newly opened to the public, presented the following challenges - the position required the re-examination of potential marketable services, the introduction of new and effective industry practice and the development of a radical marketing scheme to locate the brand name in the frontlines
  • To oversee and coordinate the daily resort operations from housekeeping to restaurant and human resources management
  • Analyzes and implements effective marketing strategies within a specified target, to maximize name brand and media exposure

OPERATIONS & PRODUCTION MANAGER

PR INDUSTRIES, INC.
01.1988 - 12.1994
  • Company Overview: Manufacturer and a pioneer in the export of high-quality rattan furniture, with a worldwide customer base and a 40-year background in the cottage industry
  • Managed over 100 employees at its peak
  • Exported 4 x 40ft
  • Containers monthly to Asia, Europe and the US
  • Instituted operational improvements to orderliness and cleanliness in the workplace
  • Elevated product quality and design to US standards
  • Manufacturer and a pioneer in the export of high-quality rattan furniture, with a worldwide customer base and a 40-year background in the cottage industry

Education

B.S. - Business Administration, Management & Operations

CALIFORNIA STATE UNIVERSITY – LOS ANGELES
Los Angeles, California
01.1988

B.S. - Political Science

UNIVERSITY OF THE PHILIPPINES – DILIMAN
Diliman, Quezon City
01.1984

High School - undefined

XAVIER SCHOOL
Little Baguio, San Juan
01.1982

Skills

  • Customizing corporate programs
  • Tactical and logistical planning
  • Written communication
  • Verbal communication
  • Decision-making
  • Attention to detail
  • Computer literacy
  • MS Office
  • Adobe Photoshop
  • Adobe Premier
  • Pro Tools
  • Web marketing
  • Social media management
  • Online monetization
  • Google Ad Words
  • Search engine optimization
  • Video production
  • Video camera operation
  • Video editing
  • Computer graphics
  • Sound engineering
  • Album production
  • Organizing resources
  • Establishing priorities
  • Handling multiple tasks
  • Supervising employees
  • Training employees
  • Organizing work assignments
  • Prioritizing work assignments
  • Scheduling work assignments
  • Arbitration

Personal Information

  • Title: Managing Partner/General Manager
  • Date of Birth: 08/26/63

Knowledge And Competencies

  • Expertise in customizing corporate programs by conceptualizing, identifying, planning, coordinating, and executing – tactical and logistical matters that meet the clients' strategic business & event objectives.
  • Expert level written and verbal communication skills, strong decision-making ability and attention to detail.
  • Computer literate, MS Office, Adobe Photoshop, Adobe Premier (Video Editing), Pro Tools (Sound Recording).
  • Web marketing savvy. Social Media Management, Online Monetization, Google Ad Words, Search Engine Optimization, etc.
  • Extensive background in the video production process (script to screen, including video camera operation, video editing and computer graphics skills).
  • Sound engineering background and album production projects.
  • Skill in organizing resources and establishing priorities.
  • Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects.
  • Ability to supervise and train employees to develop an aptitude for organizing, prioritizing, and scheduling work assignments.

Timeline

MANAGING PARTNER/GENERAL MANAGER

FRATELLI’S PIZZA SIARGAO
09.2022 - Current

MANAGING PARTNER/GENERAL MANAGER

KASBAH BAR AND RESTAURANT
10.2010 - 04.2019

RESORT MANAGER

MANDALA SPA AND VILLAS
02.2010 - 08.2010

RESORT AND SALES MANAGER

DOLPHINBAY BEACHFRONT AND DIVE RESORT
10.2008 - 07.2009

OWNER/MANAGING DIRECTOR

LOUDHOUSE MUSIC AND VIDEO INC.
01.1994 - Current

OPERATIONS & PRODUCTION MANAGER

PR INDUSTRIES, INC.
01.1988 - 12.1994

B.S. - Political Science

UNIVERSITY OF THE PHILIPPINES – DILIMAN

High School - undefined

XAVIER SCHOOL

B.S. - Business Administration, Management & Operations

CALIFORNIA STATE UNIVERSITY – LOS ANGELES
STEPHEN C. LU