Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Stephanie Piandong

Medical Biller Specialist
Bislig City,Caraga

Summary

Dedicated and detail-oriented HIPAA-certified Medical Biller Specialist with 3 years of experience in medical billing and revenue cycle management, built on a strong clinical foundation from 3 years as an Emergency Room Nurse. Proven expertise in processing insurance claims, managing account receivables, and ensuring regulatory compliance across healthcare settings. Known for high performance in reducing claim denials, improving reimbursement rates, and safeguarding patient data privacy. Skilled in using electronic health records (EHR) and billing software, with a deep understanding of clinical documentation, medical terminology, and payer requirements. A reliable healthcare professional committed to precision, confidentiality, and operational efficiency.

Overview

5
5
years of professional experience
3
3
Certifications

Work History

Medical Billing Specialist

Equinox Billing LLc
Bislig City
12.2022 - 02.2025

• Submitted insurance claims through clearinghouses and payer portals, ensuring compliance with payer-specific guidelines and HIPAA regulations.

• Followed up on unpaid or denied claims, resolving discrepancies through appeals, resubmissions, and coordination with insurance representatives.

• Verified patient insurance eligibility, authorizations, and benefits to ensure timely and accurate billing.

• Maintained up-to-date knowledge of insurance guidelines, coding updates, and billing compliance requirements.

• Communicated with patients to explain billing statements, resolve account issues, and set up payment arrangements.

• Collaborated with providers and clinical teams to clarify documentation and support accurate charge capture.

Emergency Room Nurse

Andres Soriano Memorial Hospital Cooperative
Bislig City
10.2019 - 11.2022
  • Assessed, triaged, and prioritized patients based on severity using emergency protocols, initiating life-saving interventions when necessary.
  • Collaborated with physicians, specialists, and interdisciplinary teams to develop and implement treatment plans.
  • Maintained strict adherence to infection control, patient safety, and HIPAA compliance protocols.
  • Accurately documented patient assessments, treatments, and clinical responses in the electronic health record (EHR).

Skills

Attention to Details

Analytical Thinking

Time Management

Confidentiality and Integrity

Effective Communication

Customer Service Orientation

Clinical judgment

Knowledgeable in EMRs: Tebra, DrChrono, Simple Practice

Certification

Basic Life Support

Timeline

Medical Billing Specialist

Equinox Billing LLc
12.2022 - 02.2025

Emergency Room Nurse

Andres Soriano Memorial Hospital Cooperative
10.2019 - 11.2022
Stephanie Piandong Medical Biller Specialist