Stephanie Torremonia
Caloocan City, Metro Manila,00
Summary
Dynamic professional with a strong background in customer service and quality control, previously at Island Biscuit Inc. Proven ability to manage scheduling and file organization while maintaining confidentiality. Recognized for adaptability and effective communication, ensuring high standards in product quality and customer satisfaction. Fast learner committed to excellence in every task.
Hardworking and willing to learned of any kind of work and to pursue a challenging career working in an environment where i can improve my skills and experience to its optimum.
Overview
7
7
years of professional experience
Work History
Office Secretary
Island Biscuit .Inc
04.2022 - Current
- Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Assisted coworkers and staff members with special tasks on daily basis.
Quality Control Inspector
M.A Technology Inc.
01.2021 - 03.2022
- Inspected incoming and outgoing materials for accuracy and quality.
- Performed visual inspections and non-destructive tests where appropriate.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Operated and maintained testing equipment.
- Investigated customer complaints to take necessary corrective actions.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Repacker
Rebisco Main Novaliches
03.2019 - 08.2019
- Demonstrated flexibility in adapting to changing work demands, quickly shifting between different tasks as needed throughout the day.
- Ensured customer satisfaction with properly packaged products that met or exceeded company standards for presentation and durability.
- Improved product quality by carefully inspecting and sorting items according to specified guidelines.
Repacker
J.B.C Food Corporation
05.2018 - 10.2018
- Demonstrated flexibility in adapting to changing work demands, quickly shifting between different tasks as needed throughout the day.
- Ensured customer satisfaction with properly packaged products that met or exceeded company standards for presentation and durability.
Education
Bachelor of Agricultural Technology - Agricultural Business
Southern Leyte State University
Southern Leyte04-2017
High School Diploma -
Divisoria National High School
Divisoria Bontoc Southern Leyte04-2013
Skills
- Scheduling appointments
- File management
- File organization
- Reception oversight
- Document scanning
- Billing and invoicing
- Sales support
- Customer service
- Able to learn quickly and demonstrate flexibility
- Confidentiality
- Vendor relations skills
- Multitasking and time management
- Fast learner
Languages
English
Elementary (A2)
Timeline
Office Secretary
Island Biscuit .Inc
04.2022 - Current
Quality Control Inspector
M.A Technology Inc.
01.2021 - 03.2022
Repacker
Rebisco Main Novaliches
03.2019 - 08.2019
Repacker
J.B.C Food Corporation
05.2018 - 10.2018
Bachelor of Agricultural Technology - Agricultural Business
Southern Leyte State University
High School Diploma -
Divisoria National High School
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