Stephanie Seclot Bercero
Clarin, Misamis Occidental ,Philippines
Summary
Motivated and dependable individual seeking a Fish Processor position. Physically fit, hardworking, and willing to learn. Committed to maintain high standards of hygiene, safety, and quality in food processing. Able to work in a fast-paced environment and perform repetitive tasks efficiently. Eager to contribute to a productive team and support the company's goals through dedication and a strong work ethic.
Overview
2
2
Languages
1
1
Certification
4
4
years of professional experience
Work History
Volunteer Experience
06.2021 - 03.2022
- Managed high-volume emails and chat inquiries, ensuring timely resolution of customer queries.
- Scheduled and coordinated client and team lead meetings, facilitating effective communication and collaboration.
- Executed various administrative tasks, including filing and data entry., improving efficiency for the team.
- Maintained records and updated customer databases.
Waitress and Cashier
Bags of Blessings Enterprises
Bacoor, Cavite
07.2018 - 03.2020
- Provided exceptional customer service by greeting each patron warmly.
- O Greet and seat customers in a friendly and welcoming manner.
- O Take food and drink orders accurately and efficiently.
- O Ensure customer satisfaction by promptly addressing any concerns or requests.
- O Offer menu suggestions and upsell specials or additional items.
- Deliver food and drinks to tables in a timely manner.
- O Ensure that orders are prepared and served according to customer preferences.
- O Monitor food quality and presentation before serving.
- Handle any special requests or modifications to orders.
- Keep tables clean and clear, setting them up for the next customers.
- Managed order entries in POS system, ensuring accurate communication with kitchen staff for timely service.
- O Input orders into the point-of-sale (POS) system and relay them to the kitchen staff.
- Handling Payments (Cash Handling):
- O Present bills to customers, answer any payment-related questions, and collect payments.
- O Ensure that the cash register is balanced and any discrepancies are reported promptly.
- Balanced cash register and secured funds during closing procedures, ensuring financial accuracy and security.
- O Help prepare the restaurant for closing by ensuring that the register is balanced and secure.
- O Clean the cashier station and help with any final tasks to prepare for the next shift.
- Monitored inventory levels of essential supplies, facilitating seamless operations and reducing shortages.
- O Monitor stock levels for items such as receipt paper, cash register supplies, and change.
- O Assist with restocking supplies or notifying management when inventory is low.
Caregiver
IHL
Ozamis City, Misamis Occidental
01.2021
- Assist 30 residents (ages 69 to 89) with daily living activities, including bathing and bathroom needs.
- Lifted and turned residents weighing up to 150 pounds for dressing changes and transfers between chair and bed.
- Facilitated nutritious meals and promoted regular physical activity to enhance residents' health and wellbeing.
- Engaged residents through storytelling, organised game nights, and performed music sessions to foster social interaction and mental stimulation.
Education
COLLEGE - Science Technology Engineering and Mathematics (STEM)
La Salle University
Ozamiz City, Philippines04-2018
TERTIARY -
St. Vincent High School
Bonifacio, Misamis Occidental03-2015
Skills
- Fish Processing and handling
- Good understanding of food safety and hygiene
- Ability to work in cold and wet environments
- Physically fit and able to stand for long hours
- Attention to detail and quality control
- Teamwork and good communication
- Fast learner and adaptable
- Reliable and punctual
- Following instructions and safety procedures
- Willing to work overtime and flexible with shifts
Certification
I hereby certify that the above information is true and correct according to the best of my knowledge and ability., STEHPANIE SECLOT BERCERO, Stephanie Seclot Bercero
Languages
English
Filipino
Personal Information
Age: 26
Timeline
Volunteer Experience
06.2021 - 03.2022
Caregiver
IHL
01.2021
Waitress and Cashier
Bags of Blessings Enterprises
07.2018 - 03.2020
COLLEGE - Science Technology Engineering and Mathematics (STEM)
La Salle University
TERTIARY -
St. Vincent High School