Summary
Overview
Work History
Education
Skills
Linkedin Profile
Certification
Training
Affiliations
Timeline
Generic
STEPHANIE DAWN ABEJO

STEPHANIE DAWN ABEJO

Cagayan de Oro

Summary

With strong problem-solving abilities, a willingness to learn, and excellent communication skills, well-prepared to contribute to team success and achieve positive results. Poised to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Account Manager

PrepHero
06.2024 - 02.2025

Contact and close the leads given; build rapport with the client; ask questions to understand customer requirements and close sales; engage with customers through Calls, WhatsApp and Emails and social networks; provide daily and monthly reports; manage and overcome rejections.

Creative Telesales Agent

Fajr Center for the Arabic Language
11.2023 - 05.2024
  • Online job/Remote work: Making calls for diplomatic organizations or others in Egypt and making calls for diplomatic or international organizations outside Egypt
  • Searching about data or updating it when required
  • Recording calls to know the feedback
  • Making reports about the calls to follow up with customers
  • Attending meetings with the team leader if it is required
  • Part time

Sales Account Manager

Injaz Digital
06.2023 - 09.2023
  • Online job/Remote work: I identify potential clients by collecting information about them, evaluate their content and channels on YouTube; make a pool of potential clients and communicate with them to present services; set a meeting with them online or offline to define their needs and discuss the next step; handle the contract with them and close the deal
  • I manage a portfolio of accounts to achieve long-term success
  • I develop positive relationships with clients and track sales account targets, aligned with company objectives
  • I act as the point of contact and handle clients
  • Part time

Email Support Advisor I Transaction Processing

Concentrix
01.2021 - 05.2022
  • I worked as an email service advisor in a company that focuses on customer engagement and business outsourcing all around the globe resulting in a positive impact on the name of the company and delivering excellent services to the clientele
  • My task was to respond to concerns or provide support via email

Paralegal

The Firm
11.2019 - 05.2020
  • Engaged in preparation of legal documents and client interviews resulting in a speedy resolution of the case
  • In charge of the safekeeping of confidential files

Business Coordinator

Department of Trade and Industry: Negosyo Center
08.2017 - 05.2018
  • I work for the government
  • As a business coordinator my role was to help the common people to engage in business and to make themselves interested in improving their skills and exploring their talents as entrepreneurs
  • I take part in meetings, I initiate seminars, and travel between offices
  • I am also in charge of the business name registration whereas my office is responsible for promoting ease of doing business and facilitating access to services for micro, small, and medium enterprises in their locality

Paralegal

Pallugna Pallugna Quimpo Alenton & Radaza Law (The Firm)
01.2017 - 07.2017
  • Engaged in preparation of legal documents and client interviews resulting in a speedy resolution of the case
  • In charge of the safekeeping of confidential files

Student Library Assistant

Xavier University Library
07.2015 - 09.2015
  • Assist the Librarians with the arrangement and classification of books, entertain borrowers, supply book receipts, and ensure that the books are safely returned during the deadline on the receipt

Student Assistant /Staff

City Veterinary Office
06.2013 - 03.2014
  • Assist in administrative tasks such as classifying and arranging files or documents while working with the government under supervision
  • Student Activity

Student Assistant /Staff

Department of Labor and Employment
11.2011 - 12.2011
  • Assist in administrative tasks such as classifying and arranging files or documents while working with the government under supervision
  • Holiday job

Education

Juris Doctor - 1st Year Law

Liceo De Cagayan University

Bachelor of Arts - International Studies

Xavier University – Ateneo De Cagayan

Skills

  • Public Relations
  • Guidance and Facilitation
  • English / Filipino (Bilingual)
  • Legal Research
  • Entrepreneurship
  • Perceptive diplomatic skills
  • Administration
  • Willing to undergo training
  • Helpdesk / Customer Care
  • Business Counseling

Linkedin Profile

https://www.linkedin.com/in/stephanie-dawn-abejo-616386271/

Certification

Philippine Civil Service Passer – Professional Awarded:2016

Training

  • 2018, Small Business Counseling Course (SBCC) 102
  • 2018, Branding Course
  • 2018, Social Enterprise Leadership Course
  • 2017, Small Business Counseling Course (SBCC) 101
  • 2017, Learning Sessions on QMS and Habits of Highly Effective People
  • 2017, Shopee Uni Beginners Class
  • 2017, Learning Visit to Go Lokal Stores and National Trade Fair
  • 2017, Training on Handling of Consumer Complaints and Business Name and Registration (BNR) Processing using Gcash,
  • 2017, Basic Customer Service
  • 2017, Business Model Canvass

Affiliations

  • Kuya Fish Campaign Inc. (NGO)
  • Ateneo Diplomatic Corps
  • Xavier International Students Association
  • American Foreign Service -Xavier
  • Xavier University Central Student Government (Office of the Vice President)
  • Director for Legislation Support, Xavier University Central Student Government (Office of the Vice President)
  • XU Philippine Air Force Reserve Officers' Training Corps

Timeline

Account Manager

PrepHero
06.2024 - 02.2025

Creative Telesales Agent

Fajr Center for the Arabic Language
11.2023 - 05.2024

Sales Account Manager

Injaz Digital
06.2023 - 09.2023

Email Support Advisor I Transaction Processing

Concentrix
01.2021 - 05.2022

Paralegal

The Firm
11.2019 - 05.2020

Business Coordinator

Department of Trade and Industry: Negosyo Center
08.2017 - 05.2018

Paralegal

Pallugna Pallugna Quimpo Alenton & Radaza Law (The Firm)
01.2017 - 07.2017

Student Library Assistant

Xavier University Library
07.2015 - 09.2015

Student Assistant /Staff

City Veterinary Office
06.2013 - 03.2014

Student Assistant /Staff

Department of Labor and Employment
11.2011 - 12.2011

Juris Doctor - 1st Year Law

Liceo De Cagayan University

Bachelor of Arts - International Studies

Xavier University – Ateneo De Cagayan
STEPHANIE DAWN ABEJO